Deputy Care Manager

Overview

The Deputy Manager in a care home supports the Registered Manager in delivering high-quality, person‑centred care while ensuring compliance with regulatory standards.

• Leadership and Management:
  Provide hands‑on leadership to the care team, ensuring high standards of care are maintained. This includes leading shifts, coaching staff, and overseeing care plans and risk assessments.
• Regulatory Compliance:
  Ensure that the care home meets all regulatory standards set by bodies such as the Care Quality Commission (CQC). This involves maintaining accurate records, conducting audits, and implementing quality improvement measures.
• Medication Management:
  Oversee medication processes, ensuring adherence to policies and procedures, and conducting regular audits to minimise errors.
• Care Planning:
  Develop and update person‑centred care plans in collaboration with residents, families, and other professionals, ensuring that individual needs are met.
• Staff Development:
  Support the recruitment, induction, and training of new staff, fostering a culture of continuous professional development within the team.
• Incident Management:
  Respond to incidents, complaints, and safeguarding concerns promptly and effectively, ensuring clear documentation and communication with relevant parties.

• Experience:
  
  A minimum of two years’ experience in a similar care environment, ideally in a management position.
• Qualifications:
  
  Level 3 Health & Social Care qualification or equivalent is typically required. Additional qualifications such as a Registered Managers Award may be necessary.
• Leadership
  
  Skills:
  
  Strong leadership and management skills, with the ability to motivate and develop a team.
• Communication:
  Excellent verbal and written communication skills, with the ability to engage effectively with residents, families, and staff.
• IT Proficiency:
  Competence in using IT systems for care planning, medication management, and record‑keeping.