Daytime Housing Officer; Sefton

Excel Housing Solutions is looking for a Daytime Housing Officer to join the team. Successful candidates will be responsible for maintaining accommodation standards, ensuring the safety and upkeep of properties, and managing tenants’ well‑being. This role involves property management, compliance with health and safety regulations, and occupancy‑related tasks.

36 hours per week, split over 3 12‑hour shifts.

We seek individuals who are organised, flexible, and capable of addressing challenges. The ideal candidate will possess strong communication skills and the ability to work effectively in diverse situations. Proactivity and a solution‑focused approach are important.

Your working hours will vary based on the rota, and you will be required to work across Monday to Sunday, between 9 am and 9 pm. Shifts may include bank holidays. Additional hours may be available across the service.

We care for our team just as much as we care for our clients. You’ll benefit from:

• Private healthcare after 12 months
• Free, confidential 24 / 7 mental health support
• Death in Service cover for a nominated person
• Enhanced maternity, paternity & sick pay
• One extra day off for your birthday
• Option to buy an extra week of annual leave
• Additional leave for every full year of service (up to 5 days)
• Company pension scheme
• Regular suspension, wellbeing check‑ins, and reflective practice
• Free annual eye tests
• Flexible working and family friendly culture
• Casual dress code
• Refer a friend scheme
• Cycle to Work scheme
• A warm, inclusive, and supportive team environment

This post is subject to an Enhanced DBS check. The role involves regulated activity and is exempt from the Rehabilitation of Offenders Act 1974. All convictions, cautions, reprimands, and final warnings (including those considered “spent”) must be disclosed unless “protected”. A criminal record will not necessarily bar you from employment.

We are committed to safeguarding and promoting the welfare of vulnerable people and expect all staff and volunteers to share this commitment. You must adhere to all safeguarding, lone working, and confidentiality policies.