Pharmacy Technician

Job Description

Pharmacy Technicians at Boots play a crucial role in delivering outstanding patient‑centred service by triaging patients, coaching the healthcare team, and providing expert technical advice on the supply of medicines.

Provide tailored advice to patients about available medicines, products or Macmillan Cancer Support; deliver various services based on store needs; build strong relationships with the pharmacy team and inspire them to deliver the highest standard of care; assist with patient triage and distribute prescription handouts; take ownership for legal, safe and ethical decision‑making; manage operational tasks including stock replenishment, workload management, order fulfilment, receiving and handling controlled drugs while ensuring patient safety.

• Providing expert, tailored advice to patients about medicines, products or Macmillan Cancer Support.
• Delivering various services dependent on the store's needs.
• Building great relationships with pharmacy team members; coaching and inspiring them to deliver the highest standard of care.
• Assisting with triage of patients and distributing prescription handouts.
• Taking ownership for legal, safe and ethical decision‑making in the pharmacy.
• Managing operational tasks, including replenishing stock, workload management, order fulfilment, receiving and handling controlled drugs while ensuring patient safety.

• Registered with the relevant pharmacy regulator (GPhC, PSNI, PSI).
• A genuine excitement for coaching and leading a dispensary team.
• Excellent communication and organisational skills.
• Motivation to improve processes for teams, customers, and patients.
• A desire to deliver outstanding patient care.
• Ability to use pharmacy systems and technology.

Previous experience as a Pharmacy Technician with checking capability – however training will be given.

There are endless possibilities  a Pharmacy Technician you will have opportunities to develop, progress your career, explore store leadership or join our Support Office, with support to help you achieve your goals.

• Boots Retirement Savings Plan.
• Discretionary annual bonus.
• Generous employee discounts.
• Enhanced maternity/paternity/adoption leave pay and gift card for expecting or adopting a child.
• Flexible benefits scheme – option to buy additional holiday, discounted gym membership, life assurance, activity passes and more.
• Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
• CPD Days and protected learning time.
• GPhC/PSNI/PSI fees reimbursed.

Boots is proud to be an equal opportunity employer, creating a welcoming environment where everyone feels supported and free to be themselves. We believe that when people feel valued and included, they thrive.

This role requires the successful candidate to complete a pre‑employment check after receiving an offer, including DBS, PVG or Access NI Check depending on location. Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case‑by‑case basis.