General Manager

About

This is an excellent opportunity for an experienced General Manager to take ownership of a single-site high volume quick service restaurant operation within a well established and growing hospitality business.

You will be joining a site portfolio with strong trading foundations and an established team structure. This role is ideal for a leader who enjoys being on the front line, driving standards, and making a visible impact on both performance and culture. You will be responsible for improving consistency on the site while developing a strong leadership team underneath you.

• Role Full responsibility for a multi site QSR opera
• tion Leading and developing a large frontline team across two restaur
• ants Driving performance across sales, service, quality and operational stand
• arts Taking ownership of both a high-volume drive through site and a turnaround loca
• tion Building structure, consistency and accountability across both t
• eams Coaching and developing Team Leaders and Shift Managers into stronger leadership r
• oles Ensuring smooth day to day operations across both s
• ite sWorking closely with regional leadership to deliver agreed KPI targets and improvement p
• lans Identifying operational gaps and implementing practical solutions to improve perform

• g For Proven experience as a General Manager in QSR or high volume hospit
• ality
  
  Strong background in leading large teams in fast paced environ
• ments
  
  Experience managing complex single site or multi site opera
• tions
  
  Confident in both driving performance and improving underperforming
• sites
  
  Strong coaching ability with a focus on team develo
• pment
  
  Hands on leadership style with strong operational awar
• eness
  
  Comfortable working in a KPI driven enviro
• nment
  
  Resilient, adaptable and motivated by improving standards and re

• Sites One high performing drive through site delivering approximately seventy thousand pounds in weekly sales with a strong operational
• setup
  
  One smaller QSR unit delivering approximately thirty five thousand pounds in weekly sales requiring structure, leadership and performance impro
• vement
  
  Supported by an Area Coach responsible for four sites who has progressed internally within the bu
• siness