Department Manager

Job Description

Posted Friday 29 May 2026 at 00:00

As a Store Colleague, you’ll play an important role in delivering a great in‑store experience every day, helping customers feel welcome, supported, and ready for their next adventure.

You’ll bring energy to the shop floor by greeting customers confidently, keeping displays well presented, replenishing stock, and maintaining high service and presentation standards. With a positive attitude, strong teamwork, and a passion for helping people, you’ll help keep the store running smoothly and reflect the high standards we’re known for.

If you’re ready to step into a fast‑paced retail environment, learn new skills, and be part of a supportive team, this is your opportunity to make an impact and build a strong foundation for your future career.

• Welcome customers with confidence and energy, offer friendly support and help them find the right products for their needs.
• Use in‑store systems to check stock, share product options, and support the full customer journey.
• Keep the shop floor clean, organised and fully replenished – ensuring displays stay fresh and aligned with GO Outdoors standards.
• Support day‑to‑day store tasks, including till duties, restocking and following all safety and store guidelines.

• A positive, enthusiastic approach suited to a fast‑paced, customer‑focused retail environment.
• Strong communication skills, confident engaging customers and working as part of a team.
• Willingness to learn, take on new tasks and develop skills in a supportive store environment.
• Flexibility to work a variety of shifts, including weekends, evenings and busy seasonal periods.
• A genuine passion for the outdoors and GO Outdoors product range.
• Proactive attitude, with confidence in approaching customers and supporting sales opportunities.
• Strong attention to detail, ensuring the shop floor is always well presented and customer‑ready.
• Self‑motivated, with a desire to learn, improve and progress within the business.

• Incremental Holiday Allowance
• Staff Discount on qualifying purchases across Group retail stores and online
• Exclusive Colleague Bike Discount scheme
• Discounted Gym membership
• Personal development opportunities to learn and develop at work
• Access to Apprenticeships and accredited qualifications

We are proud to be an equal opportunity employer, committed to creating a workplace where every colleague is valued, respected and empowered. We celebrate the diversity of our teams and strive to ensure that all colleagues – regardless of background, identity or lived experience – can thrive and contribute meaningfully.