Supermarket Assistant, Team Leader Nights

About the Role

As a Team Leader within one of our Waitrose shops, you'll help our difference be felt by our customers on every visit, providing the Partner-led service and passion for food that our competitors can’t compete with – passionate Partners serving food lovers. Your drive to go the extra mile to help both customers and Partners will make all the difference to the impression our customers have about the Waitrose brand and keep them returning again and again by earning their trust and loyalty for a lifetime, all while helping to maximise sales and profit.

• Supporting the shop’s management team with managerial tasks and working with all other areas of the shop to meet customer demand.
• Ensuring Partners are operating in a safe and legal manner.
• Fulfilling online customer orders ready for our drivers to deliver shopping directly to their doors.
• Stock replenishment – ensuring our shelves remain full as possible and products are in the right place at the right time for our customers.
• Working with the wider shop team to support when needed including checkout support, managing Click & Collect orders, fulfilling on‑demand customer orders and more.
• Being proactive in helping to drive the commercial performance of the shop, offering ideas for continuous improvement to the operation.
• Reducing wastage by following product due diligence and marking down to those reaching their sell‑by dates.
• Maintaining a safe and tidy working environment with general shopkeeping tasks.

• Good people and leadership skills.
• Good understanding of retail and how to maximise commercial success.
• Experience of working in a customer‑facing role.
• Good stakeholder management skills when working with third parties and the wider partnership.

• Duty Manager Training (Internal Partners only).

Pay: £14.58 hourly
Contract type:
Temporary
Hours of work:
Varied hours of full‑time work across seven nights to include weekends
Night premium: £3.75 per hour for hours worked between 22:00‑06:00
Closing date:
June 15, 2026

Formby (Waitrose & Partners), Three Tuns Lane, Formby, Lancashire, L37 4AJ