Receptionist, Administrative​/Clerical

Job Overview

First impressions matter. As a Receptionist you play a pivotal role in setting the tone for every interaction at Barnet Lane Clinic in Borehamwood. You will greet and assist staff, visitors, and service users while coordinating the office diary, handling telephone calls, emails and post, and ensuring safety and security through visitor sign‑ins, security checks, and key distribution. This is a full‑time position of 37.5 hours a week located at Barnet Lane, Elstree, Borehamwood, Hertfordshire, WD6 3QU
.

• Welcoming all visitors in a friendly manner and ensuring proper sign‑in.
• Maintaining the reception area and ensuring meeting rooms are presentable.
• Managing the office diary for meetings, events, training days and therapy sessions.
• Ensuring confidentiality and security of the service.
• Receiving and handling telephone calls, emails and post.
• Performing ad‑hoc administration tasks and ensuring brochures are displayed.
• Managing deliveries.

Elysium Healthcare has over 8,000 employees and a unique approach to the delivery of care across more than 80 services in England and Wales. We specialise in Mental Health, Neurological, Learning Disabilities & Autism, Children & Education, and Complex Care and Recovery Services, and are part of Ramsay Health Care with a global network.

• Annual base salary of £25,810.
• 33 days annual leave (including bank holidays) plus birthday off and the option to purchase additional leave.
• Career development and training to achieve professional goals.
• Access to the Rewards & Benefits platform Ely‑Vate.
• Wellbeing support and activities.
• Access to a Blue Light Card.
• Life Assurance.
• Stream: instant access to earned wages.
• 24/7 GP service and second medical opinion.
• Enhanced Maternity Package.
• Pension contribution.
• Free meals and parking.

• Previous experience as a receptionist or in a similar role.
• Computer skills and proficiency with office software.
• Strong communication and interpersonal skills.
• Professional, confident, diplomatic and welcoming.
• GCSE English Language Grade C or above.
• Efficient, enthusiastic, self‑motivated and able to work independently and as part of a team.
• Aware of confidentiality and security protocols.

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and requires a submission for Disclosure to the Disclosure and Barring Service. All candidates will be subject to a DBS disclosure.

Elysium Healthcare follows safer recruitment of staff for all appointments and is a Disability Confident employer, committed to inclusive and accessible recruitment.