Receptionist, Customer Service​/HelpDesk

Receptionist The Venue Leisure Centre, Borehamwood Casual Hours Available Up to £12.71 per hour

An exciting opportunity has arisen for a Receptionist to join an enthusiastic and friendly team within Inspire All.

We are looking for someone who has experience delivering exceptional customer service and selling the right product for customer needs, in a fast‑paced team environment.

• Deal with enquiries, bookings by telephone, face‑to‑face and email, delivering exceptional customer experiences.
• Process all fitness, Personal Training and swim memberships following Inspire All’s sale system procedures.
• Participate in outreach and in reach creation and delivery with the support of management and the wider team.
• Responsible for cash float, cashing up and reconciliation as detailed in the centre operational procedures.

• Experience of cash handling would be an advantage.
• Experience of customer service is essential.
• A flexible approach to working hours, including evenings and weekends as part of a shift rota.

• FREE gym membership, swimming and classes for you, your partner and up to 4 children (T & C apply).
• DISCOUNTS for family and friends.
• DISCOUNTS on nursery places and children’s activities.
• DISCOUNTS on theatre.
• STORE DISCOUNT at major attractions and retailers, online and in store.
• LONG SERVICE AWARDS.
• COMPANY EVENTS.
• EAP – Employee Assistance Programme.
• REFERRAL PROGRAMME.
• SICK PAY – enhanced after required service length (T & C apply).
• MATERNITY BONUS (T & C apply).
• ON‑SITE PARKING – available at most locations; please confirm with your line manager.
• Excellent training opportunities and career progression.
• PAID BREAKS – up to 45 minutes (T & C apply).
• Other generous leave entitlements (T & C apply).

Applicants may require an enhanced DBS check, dependent on the role applied for.

Please note that this vacancy may close early if we receive a high volume of applications.

Inspire All is an Equal Opportunities Employer.

Inspire All collects and processes personal information in relation to job applicants. It does this in line with UK GDPR 2018. For more information, please visit