Learning and Quality Assurance Lead

Are you driven by high standards, consistency, and making learning truly effective? Join us as a Learning and Quality Assurance Lead to play a critical role in strengthening training quality and delivery standards across Elysium Healthcare.

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In this role, you will be the custodian of training capability across the organisation. You will lead the training, accreditation, and ongoing development of trainers and facilitators, including both full‑time and dual‑role trainers. Through coaching, refresher training, and structured development, you will ensure that everyone delivering training is confident, competent, and aligned with Elysium standards and expectations.

Working closely with the Learning and Development team, you will be responsible for assuring the quality, accuracy, and impact of learning delivery. This includes embedding consistent delivery methodologies, ensuring assessments are fair, objective, and aligned to learning outcomes, and evaluating the effectiveness of training through data, feedback, and performance analysis. Your insights will help shape improvements in learning quality and drive consistency across services.

This is an exciting opportunity to help shape the future of learning at Elysium Healthcare. You will be part of a passionate and collaborative team that understands what great learning looks like, values shared ideas and works together to prioritise the right solutions for the organisation. Above all, your work will support our colleagues to deliver safe, high‑quality care, always keeping the needs of service users at the heart of what we do.

It’s an exciting time to help shape the future of learning at Elysium Healthcare, ensuring high‑quality development that supports compassionate, safe care.

This is a hybrid role, with occasional travel to the office/Elysium sites as required.

Key Responsibilities

Own and continuously improve Elysium’s Train‑the‑Trainer programme, including onboarding, accreditation, re‑accreditation, refresher, and upskilling activity

Ensure all trainers consistently follow approved content, delivery methodology, assessment requirements, and quality standards

Coach, develop, and support trainers through observation, feedback, structured development plans, and ongoing coaching support

Maintain clear visibility of trainer capability, strengths, risks, and development needs across the organisation

Quality assure learning delivery through regular in‑person and virtual observations, using a robust framework aligned to regulatory and organisational standards

Ensure high‑quality, consistent training delivery and adherence to approved learning content across all sites

Track and report on trainer performance, delivery quality, learner outcomes, and training impact

Produce clear evidence and insight to support regulatory inspections and demonstrate learning quality and compliance

Work closely with the Portfolio Lead, SMEs, and Learning and Development Partners to ensure training delivery aligns with approved learning content

Share best practice, support regional calibration, and drive measurable improvements in training quality and impact

Maintain an overview of trainer capacity and capability, identifying gaps and recommending development, recruitment, or redeployment solutions

To be successful in this role, you will need:

Proven experience in designing, delivering, and evaluating learning content

Strong training delivery skills, supported by achievement of the Education and Training Award, internal Train‑the‑Trainer accreditation, or equivalent

Experience working in a healthcare setting with an understanding of complex care, mental health and/or CAMHS

Demonstrate excellence and leading by example for all trainers

Previous experience in a Learning & Development or HR support role

CIPD Level 3 in Learning and Development (or equivalent)

Education and Training Award (or equivalent)

Experience coordinating training schedules, logistics, and delivery

Confident in using Learning Management Systems

Evidence of analysing and reporting on training data

Experience working…