Admissions Desk Volunteer

Our Volunteer Admissions Assistants help us to run the museum on a day-to-day basis, give a warm welcome to our visitors and are ambassadors for the museum.

This role is dynamic and varied. You'll be multitasking throughout the day, with a mix of responsibilities including customer service, admission ticket sales, promoting Gift Aid donations, shop duties, and providing information about the Museum. If you enjoy a fast-paced environment and love engaging with people, this is the right opportunity for you.

Great face-to-face and telephone communication, and customer service skills are important for this role, as well as confidence in working with computers(till training will be given). Some sales skills would be beneficial to up/cross-sell Aeroshop products and encourage Gift Aid donations.

Whole or part days(AM 10.30–13.30 or PM 13.30–17.00)

• Tuesday
• Thursday
• Friday

Full training will be given alongside ongoing support from staff and other volunteers as needed.

The de Havilland Aircraft Museum’s mission is to preserve and communicate the de Havilland Heritage to ensure that current and future generations of all ages will understand de Havilland’s contribution to innovative British Aviation technology.

The de Havilland Aircraft Museum’s volunteers are dedicated to restoring de Havilland aircraft and artefacts. The new Sir Geoffrey de Havilland Hangar has provided additional facilities that has enabled more of our aircraft to be under cover and ensure that the restoration process can continue in all weathers as well as providing our visitors with the opportunity to enjoy practical and informative learning opportunities.