Account Handler

Salary: £30,000 - £40,000 per annum (depending on experience)

An exciting opportunity for a proactive and detail-oriented Account Handler to support Account Executives in managing and developing a portfolio of Property Owners and General Commercial insurance clients.

The successful candidate will play a key role in delivering exceptional client service, ensuring retention, and supporting new business growth within a dynamic, client-focused environment.

• Manage the day-to-day servicing of a portfolio of Property Owners and General Commercial insurance clients
• Prepare and process renewals, mid-term adjustments, and new business documentation
• Obtain and negotiate terms with insurers to secure competitive cover and pricing
• Review policy documentation for accuracy and compliance
• Act as a key point of contact for client queries, providing timely and professional advice
• Support Account Executives with broking activities, presentations, and client meetings
• Maintain accurate records on internal systems and ensure FCA compliance at all times
• Identify cross-selling and up-selling opportunities within existing accounts
• Liaise effectively with insurers and other stakeholders to resolve queries

• Previous experience in a Commercial Account Handler role
• Strong knowledge of commercial insurance products, including:
• Property
• Liability
• Motor Fleet
• Management Liability
• Professional Indemnity
• Excellent communication and relationship-building skills
• Strong organisational skills with high attention to detail
• Ability to manage multiple tasks and prioritise effectively
• Confident negotiating with insurers
• Good IT proficiency (Acturis or similar systems preferred)
• Cert CII qualified or working towards (desirable)

• Client-focused and service-driven
• Team player with a collaborative mindset
• Proactive and solution-oriented
• Professional and confident manner

• Salary £30,000 - £40,000 per annum (depending on experience)
• Pension scheme
• 24 days annual leave
• Private medical insurance
• Hybrid working (where applicable)
• Professional development support, including CII qualifications
• Supportive working environment
• Clear career progression opportunities

Due to a very high number of applications we are unable to come back to every candidate with feedback. If you do not hear from us within 48 hours please assume that you have been unsuccessful on this occasion. Your CV will be registered with us and we will keep you updated with any other positions that may be of interest.

However please keep checking our website as new roles will be updated daily, Nouvo Recruitment London wishes you the best of luck in your job search.

Nouvo Recruitment London Ltd operate as an independent recruitment agency with over 20 years of experience supporting clients and candidates nationally across the UK