Insurance Account Handler

This is an excellent opportunity for an experienced insurance professional looking to join a dynamic, client-focused environment that values technical expertise, long-term client relationships, and high service standards.

You will play a key role in delivering exceptional service, ensuring client retention, and supporting new business growth across a varied commercial portfolio.

• Manage the day-to-day servicing of a portfolio of Property Owners & General Commercial insurance clients
• Prepare and process renewals, mid-term adjustments (MTAs), and new business documentation
• Obtain and negotiate terms with insurers to secure competitive cover and premiums
• Review policy documentation for accuracy and compliance
• Act as a key point of contact for client queries, providing timely and professional advice
• Support Account Executives with broking activities, presentations, and client meetings
• Maintain accurate records on internal systems and ensure FCA compliance at all times
• Identify cross-selling and up-selling opportunities within existing accounts
• Liaise effectively with insurers and stakeholders to resolve queries

• Previous experience in a Commercial Account Handler role
• Strong knowledge of commercial insurance products including Property, Liability, Motor Fleet, Management Liability, and Professional Indemnity
• Excellent communication and relationship-building skills
• Strong organisational skills with high attention to detail
• Ability to manage multiple tasks and prioritise effectively
• Confident negotiating with insurers
• Good IT proficiency (Acturis or similar systems preferred)
• Cert CII qualified or working towards (desirable)

Nouvo Recruitment (London) Ltd operate as an independent recruitment agency with over 20 years of experience supporting clients and candidates nationally across the UK.