Global Head of Education - FTC

Are you a visionary leader passionate about shaping the future of skincare education on a global scale? Do you thrive on accelerating brand recognition, expanding market share, and driving commercial growth through innovative educational strategies? Medik8, a pioneering leader in professional skincare, is seeking an exceptional Global Head of Education to lead our dynamic education initiatives on a 6 month maternity cover contract and cement our position as an industry leader.

• Salary: £75,000 to £85,000
• Duration: 6 month fixed term contract
• Hybrid working: 3 days per week in the office, 2 days from home
• Current office location: Centennial Park, Elstree but relocating to Hay's Galleria from January 2027

• Define and lead a global education strategy aligned to commercial priorities
• Drive measurable brand growth, market expansion, and ROI through education
• Develop education initiatives that drive customer acquisition, treatment adoption, retail conversion and long term business growth

• Oversee optimisation and adoption of the Medik8 Learning Management System (LMS) Phase 2
• Measure education effectiveness using engagement, adoption and commercial performance KPIs

• Adapt global strategies for relevance and effectiveness in key international markets (particularly US and Rest of World)
• Support regional teams in creating culturally attuned and locally impactful educational content

• Cultivate strategic partnerships with distributors, retailers, professionals, and key customers

• Support successful entry into new markets through commercially relevant education strategies.
• Identify emerging education opportunities, customer needs and industry trends to strengthen Medik8's competitive position.

• Represent Medik8 at events, digital platforms, and media appearances
• Be a visible, credible ambassador of the Medik8 education ethos internationally

• Ensure delivery of best-in-class training and educational standards across all markets
• Manage a team of 2 Junior Educators, ensuring projects are delivered to completion
• Partner cross-functionally with Commercial, Marketing, Sales, and Product teams to deliver commercially impactful education programmes.
• Ensure education strategies support product launches, commercial campaigns and key business priorities.
• Use customer feedback and commercial insights to continuously improve educational programmes.

• Monitor education effectiveness through engagement, adoption and commercial KPIs.
• Analyse customer insights to optimise education programmes and improve business performance.
• Demonstrate ROI of education initiatives through measurable commercial outcomes.
• Own and manage the global education budget ensuring effective investment, resource allocation and measurable return on investment aligned with commercial priorities.

• NVQ Level 3 or equivalent in Beauty Therapy or a closely related discipline.
• Substantial experience leading global or multi-regional education strategies within skincare, cosmetics, or premium professional services.
• Demonstrable expertise adapting overarching strategies for regional nuances, specifically across North American and ROW markets.
• Skilled in LMS implementation, tracking adoption metrics, and deriving actionable insights to improve performance.
• Proven capability managing departmental budgets and tying education output directly to sales growth, customer retention, and ROI.
• Demonstrable experience coaching, developing, and managing direct reports.
• Comfort and availability to travel…