Allocations Manager

Join our dedicated Strategic Housing and Housing Services team at an exciting time of change and innovation in local housing services. We are a supportive, collaborative and forward‑thinking team committed to making a real difference to residents’ lives by preventing homelessness and increasing access to affordable housing. You’ll work in an environment where professional development is encouraged, ideas are welcomed, and your leadership can have a visible impact on people and communities.

As Housing Allocations Manager, you will play a pivotal role in managing the housing team, and shaping the Council’s Housing Register, Choice Based Lettings system & wider housing objectives. You will oversee complex casework, ensure compliance with housing legislation, and drive continuous improvement in policies, procedures and service delivery. Working closely with partners across the borough, you will help develop innovative solutions to addressing housing need while ensuring services are financially sustainable, well governed and focused on positive outcomes for residents.

We are looking for an experienced housing professional with strong leadership skills, excellent judgement and a genuine commitment to public service. You will bring substantial experience in social housing or homelessness, a solid understanding of housing law, and the ability to manage teams, budgets and partnerships effectively. Above all, you will be a compassionate, inclusive and customer‑focused leader who thrives on collaboration, embraces change, and is motivated by helping people find safe, secure and suitable homes.

The post is offered on a permanent, full‑time basis (36 hours per week).

• 27 – 32 days annual leave (depending on length of Local Gvt Service) – plus all bank holidays
• Local government pension scheme
• Flexi‑Leave – accrue extra hours & exchange for up to 2 days leave per month
• Free gym membership
• Cycle schemes (Cycle to Work Scheme and free Beryl Bike rides for staff)
• Free wellbeing benefits (such as lunchtime yoga, flu jabs, health MOT)
• Employee Assistance Programme

The Council operates a hybrid working system where employees may work up to three days per week from home.

Closing date:
Monday 2nd March, 10am

No Agencies – Direct Applications Only