Resident Resolution Specialist – Social Housing
Listed on 2026-10-18
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Social Work
Human Services/ Social Work, Community Support Services, Bilingual
Cardo Group is seeking a Customer Resolution Advisor for a 6 Month FTC in Borehamwood. You will manage complaints under the Housing Ombudsman Code, ensuring timely, fair, resident-focused resolutions across the stages.
The role emphasizes empathy, evidence-based investigations, and driving service improvements. Experience in social housing complaints, strong written skills, and the ability to work to KPI-driven targets are essential.
We are seeking a motivated Resident Resolution Specialist – Social Housing to join Cardo Group in Borehamwood, England, United Kingdom.
This role, Resident Resolution Specialist – Social Housing at Cardo Group, could be your next career step.
Are you ready to take on the Resident Resolution Specialist – Social Housing role at Cardo Group?
We would love to welcome a new Resident Resolution Specialist – Social Housing to our group in Borehamwood, England, United Kingdom.
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