Service Tech Lead - LSS; RME- Req'd

Service Tech Lead - LSS (RME-I Req'd)

Company: Vallen

Location: Borger, TX

At Vallen, we embrace what makes us unique. We thrive on the diversity of our associates and the different ways each of us contributes to Vallen’s success. We pride ourselves on being an inclusive company that values the growth of our associates. When you join Vallen, you become part of our winning team.

• Medical, Dental, Vision
• Paid time off (vacation, holidays, sick days)
• 401(k) with discretionary company match (US positions only)
• Employer‑paid Basic Life for Employee, Spouse, and Dependents
• Employer‑paid Short‑Term and Long‑Term Disability
• Health Care and Dependent Care Flexible Spending Accounts
• Vitality Wellness Program
• Employee Assistance Program
• Employee Resource Groups for networking and team building
• Tuition Reimbursement Program
• Employee Referral Program
• Safety Shoe and Safety Glasses reimbursement
• Employee Discounts through Benefit Hub
• Advancement Opportunity

Put your maintenance and repair skills to good use at Vallen as a Lead Service Technician focused on Life Safety Services in the Vallen Safety Services Group. In this position, you will install and/or inspect, test, and maintain (ITM) life safety systems and equipment for established customers on a scheduled basis.

• Provide quality service to our customers and assist assigned HTS technicians with proper training in Vallen standard operating procedures.
• Perform installation and/or ITM of Life Safety Systems, including Fire Extinguishers, Fire Alarm and Detection Systems, Gas Detection Systems, Foam Systems, Dry Chemical Systems, Clean Agent Systems, Special Hazard Systems, and Water Based Systems.
• Coordinate jobs in the absence of a Technician Lead when assigned by the supervisor/manager.
• Lead other technicians within your area of expertise.
• Interact with customers to coordinate job activities.
• Ensure all documentation associated with assigned tasks is filled out accurately, completely, and turned in for proper invoicing.
• Provide required copies to the customer upon servicing equipment.
• Maintain knowledge of all regulatory standards, i.e., State, OSHA, and NFPA regulations.
• Handle Parts & Equipment requests for specific assigned jobs.
• Maintain accurate inventories related to job and maintenance orders.
• Always exhibit safe work practices.
• Assist shipping and receiving, unloading trucks, checking in merchandise, matching purchase orders to sales orders, and distributing to sales associates for processing.
• Use company assets such as Company Vehicle, Inventory, Safety Equipment, Laptop,   Scanner, Test Equipment, Tools, Radio, Cell Phone, Fuel Card, and/or Credit Card responsibly.
• Maintain proper care of all assets as defined by Vallen policies.
• Possess immediate supervision over a tech service unit when assigned.

• High School or GED
• Minimum 3 certifications in a fire protection related field (manufacturing/state)
• NICET II or greater
• Fire Alarm & Ext A 2‑4 years’ experience or WBS Construction 2‑4 years’ experience (industry related)
• RME‑I (if applicable)
• Mechanically inclined
• Advance communication, initiative, and problem‑solving skills
• Experience in the installation and/or maintenance, repair, and service of Life Safety Systems and equipment is required.
• Maintain minimum productivity of 95% within 60 days.
• Demonstrated ability to successfully manage a Customer Acct or Project.
• Ability to repair and service equipment sold by Vallen.
• Current Motor Vehicle License with good driving record.
• Commercial Driver’s License required if carrying loads of hazardous materials.
• Proficient with hand tools.
• Able to complete repairs and maintenance of equipment in a timely and accurate manner.
• Able to provide assistance, advise, and training to Vallen associates and plant personnel.
• Assist warehouse personnel with order fulfillment if needed.
• Keep all certifications and licenses current and renewed by completing continuing education as required.
• Must pass Drug & Alcohol screen, Physical exam, and background check.

• Indoor and outdoor field service work; may work in hazardous…