Ward Clerk

Job Summary

The Ward Clerk is responsible for creating a warm, responsive interaction between the facility and customers, meeting specific administrative needs of residents and families, and providing the full range of administrative support to Directors. This position requires tact, sensitivity, and professionalism due to the constant interaction with residents and families to guarantee their satisfaction.

• Retrieve and deliver all voice mail messages received during non-business hours.
• Answer the phones during business hours.
• Provides data entry support to various departments, as needed.
• Serve as primary point of contact for visitors and nursing staff.
• Assist with copying, filing and related administrative tasks.
• Responsible for taking outgoing mail to the mailbox and distributing incoming mail to the appropriate employee mailboxes.
• Responsible for ordering office supplies and maintaining a clean and organized supply cabinet.
• Assisting with special projects.

• Must possess, as a minimum, a high school diploma or its equivalent.
• Must have at least one (1) year experience in a clerical position or successfully completed a secretarial science program from an accredited school/college.
• Must have good driving record (3 years).
• Must have valid driver's license.