Direct Support Professional

Join to apply for the Direct Support Professional role at Volunteers of America North Louisiana

This range is provided by Volunteers of America North Louisiana. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

$9.00/hr - $10.00/hr

Volunteers of America North Louisiana is a faith‑based, nonprofit organization with a mission to provide opportunity, promote dignity, and inspire change in all who find their way to us. As a church without walls, we do this through personalized housing, health, and human services that benefit children and families, veterans, individuals with disabilities, and senior adults.

Founded in 1896 by social reformers Ballington and Maud Booth, Volunteers of America began as a movement of “volunteers” who were committed and sought to "reach and uplift" the American people. Volunteers of America North Louisiana began in Shreveport in 1935 with the opening of a shelter for women and children. Leading with our long‑standing reputation and brand, the agency has grown to operate 40 programs, which tackle our communities’ most pressing issues and integrate our deep compassion with highly effective programs.

Thanks to our dedicated team of more than 350 employees, along with thousands of volunteers, donors, and supporters, we aim to give hope to thousands of people each year. We endeavor to attract qualified and caring individuals to consider a career with us and experience a collaborative culture that offers challenging, stimulating, and rewarding opportunities for personal and professional growth.

Maintain a safe, healthy, and therapeutic environment for individuals served and follow through on individual plans of care. Help individuals with intellectual and developmental disabilities gain life skills, build confidence, and live as independently as possible.

• Ensure the safety, health, and welfare of the client by holding monthly fire drills. Rotate severe weather and disaster drills monthly.
• Ensuring adequate medications are on hand at all times.
• Ensuring medical appointments are kept as scheduled.
• Immediately report any illness or injury to the SIL Supervisor or the supervisor on call and take appropriate steps to ensure medical attention is received, if necessary.
• Ensuring that client takes medications as prescribed and follows Doctor’s orders.
• Supervising client at all times to ensure client remains out of harm’s way.
• Assisting clients with daily personal tasks, including bathing and dressing.
• Assisting with home care including vacuuming, washing dishes, and tidying.
• Assisting with money management including budgeting, banking, and shopping.

Provide training to clients according to the service plan. Document training in progress notes daily. Training may include money management, personal hygiene skills, grocery shopping, housekeeping, preparation of meals, laundry skills, and community integration.

Document daily activities of client progress toward personal outcomes to ensure health, safety, and welfare on service logs and progress notes by:

• Completing incident reports and critical incident reports as needed.
• Following policy for reporting.
• Documenting complaints made by client or family.
• Completing documentation regarding medication administration, documentation of medications on M.A.R., or other Doctor's orders.
• Attend staff training and meetings as required by Volunteers of America North Louisiana (VOANLA).
• Maintain client confidentiality per HIPAA standards.
• Transport clients to appointments or social events as needed.
• Work on special projects as assigned.

• Reached at least 21 years of age.
• High school diploma or GED preferred.
• CMA certification is preferred.
• Prior work experience in a program that serves persons with intellectual disabilities preferred.
• Current CPR with First Aid certification (may obtain upon hire).
• Valid driver’s license with a good driving record, depending on assignment.
• Liability insurance that meets minimum requirements, depending on assignment.
• Meet and maintain all requirements for criminal…