Bell Person - Bossier

Job Title

Bell Person - Bossier City

Live! Casino & Hotel Louisiana

At Live! we pride ourselves in our exceptional people. Our Team Members are the foundation of our success and truly the most valuable part of the Live! brand.

• Show guests to room and assist them with their luggage.
• Explain all hotel facilities, their location in the hotel, hours of operation, and answer all questions.
• Check luggage for hotel guests both for day and overnight.
• Maintain the designated stations in the lobby, standing alert to be easily summoned for fronts.
• Open doors while guests are being greeted in a friendly and courteous manner.
• Maintain the cleanliness of the bell stand, lobby and baggage room. Keep lobby door and windows clean when not busy with guests.
• Post the daily events board and entertainment board in the lobby.
• Maintain an open communication line through all shifts by proper use of log.
• Deliver messages and valet to guest rooms.
• Perform pick-ups and drop-offs at the airport for the guests in a timely and friendly manner and inspect vehicles.
• May perform the duties of a valet.
• Assist front desk with key inventory twice weekly.
• Maintain a professional appearance and mannerism.
• Other duties as assigned.

• Able to read and interpret guest service materials, maps and directions.
• Able to communicate with supervisors, co-workers and guests.

• Education:
  
  High school diploma or GED equivalent is preferred.
• Experience:
  
  Customer contact experience is required. Ability to communicate with guests, respond to questions, knowledge of hotel services, local area events and activities.
• Ability to drive vans, limousines and automobiles and an excellent driving record as verified by a Motor Vehicle Report preferred. Second language a plus.
• Must have the ability to secure and maintain licensure as required by Louisiana Gaming Control Board or any other applicable regulatory entity as may be required.
• Must be able to work in an alcohol and smoking environment.

• Lifting 20 to 60 lbs.
• Pushing/Pulling a minimum of 120 lbs.
• Carry 20-60 lbs.
• Bending and kneeling.
• Continuous walking.
• Continuous standing.
• Climbing steps.

Flexible work schedule, hours and shifts will vary.