Jasmine's Cashier; Horseshoe Bossier Part-Time

JOB SUMMARY

Responsible for taking guests food and beverage orders, noting any special requests obtaining needed approvals/verifications, processing all orders using the computer system and providing the food server with guest checks. Notifies management of any guest complaints and/or problems involving Jasmine's Noodle Bar.

• High school diploma or equivalent.
• One year (1) previous customer service related experience required.
• Must be able to perform basic mathematical computations.
• Must be able to write legibly, complete detailed paperwork and use a computer for extended periods of time.
• Must be able to initiate and engage in conversation in a professional and friendly manner.
• Must possess excellent telephone interaction skills.
• Ability to learn the menu, point of sale system and day to day procedures.
• Must possess strong interpersonal and communication skills.
• Must be able to work any day and any shift.
• Must meet company appearance standards.
• Must be able to read, write, speak and understand English.

• Answers department telephone in a cordial and professional manner to take food and amenity orders.
• Ensures orders are accurately taken with any special requests noted and confirmed with the guest.
• Refers special requests to the Multi-Outlet Assistant Manger.
• Obtains necessary approvals prior to processing orders.
• Suggests additional food and beverage items to compliment order.
• Enters all orders into the computer system.
• Accurately uses point of sale system.
• Notifies management of any guest complaints or alleged discrepancies.
• Treats guest with courtesy and respect.
• Becomes familiar with hotel services in order to answer questions and provide assistance to guests.
• Maintains a clean work environment.
• Performs side work duties as assigned.
• Complies with all Caesars safety, health and general policies and procedures.

• Able to bend, crouch, kneel, twist and work at a desk while performing cashier/dispatcher functions.
• Respond to visual and aural cues.
• Must be able to work independently.
• Must be able to operate the following office equipment: typewriter, computer, phone, 10 key adding machine, copier and fax machine.
• Must be able to respond calmly and make rational decisions when handling guests needs.
• Must be able to lift up to 20 pounds.
• Requires complete understanding of the menu and daily specials.
• Must fully understand standards of position as management may direct.
• Must present a well-groomed appearance.

• Must be able to continuously maneuver around office.
• Must be able to handle high noise levels.
• Must be able to work inside a fast paced environment.
• Must be able to handle more than one function at a time by being well organized and attentive to details.

CAESARS RESERVES THE RIGHT TO MAKE CHANGES TO THIS JOB DESCRIPTION WHENEVER NECESSARY.