Lead Front-End Cashier Manager

Benefits

• Employee discounts
• Flexible schedule
• Paid time off

Ellis Home & Garden on Airline Dr. in Bossier City, LA is now accepting applications for a FT Lead Front-End Cashier Manager. We are seeking an efficient Lead Front-End Cashier Manager to oversee daily checkout operations. You will manage frontline cashiers, optimize customer service, and ensure accurate financial balancing. Your goal is to minimize wait times while maintaining a friendly, professional store environment.

Ellis Home & Garden is a family-owned and operated business that offers flexible scheduling, a family-oriented atmosphere, and a great working environment.

• Supervise: train, and mentor a team of 8-10 front-end cashiers.
• Manage Cash: Oversee cash drawer assignments, vault drops, and daily reconciliation.
• Resolve Escalations: Handle customer complaints and returns.
• Optimize Workflow: Monitor front-end traffic to adjust staffing levels dynamically during peak hours.
• Enforce Policy: Ensure strict compliance with store policies and safety protocols.
• Track Performance: Conduct regular performance reviews and implement speed-of-service improvements.

• Minimum 2 years of retail supervisory or front-end management experience
• Proven proficiency in cash handling, POS systems and basic accounting skills
• Computer proficiency required
• Strong ability to lead and motivate team members, delegate tasks and resolve internal conflicts.
• Clear verbal and written communication skills to interact with customers and upper management.
• Flexible availability required; including evenings, weekends and holidays.
• Able to stand for extended periods of time
• Able to lift 30lbs. +/-
• High School Diploma or GED required
• Some college preferred
• Retail point of sale experience preferred
• Excellent Customer Service skills