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IT Support Technical Support

Technical Support Team Leader - Multi-Channel Champion

Job in Boston, Lincolnshire, PE21, England, UK
Listing for: ALH Recruitment
Full Time position
Listed on 2026-01-06
Job specializations:
  • IT/Tech
    IT Support, Technical Support
Job Description & How to Apply Below
A recruitment agency is seeking a Technical Support Team Leader in Boston, UK. The successful candidate will oversee daily operations across calls, emails, live chats, and case management, ensuring service levels are maintained. Key responsibilities include managing team performance, monitoring workloads, and handling escalated cases. Ideal candidates should have a strong background in team leadership and customer service, as well as excellent organizational and communication skills.

This position offers an attractive package based on experience.
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