Payroll Tax Manager; North America)

The Payroll Tax Manager independently leads U.S. payroll tax compliance for a complex, high-volume, multi-state, and multi-entity payroll environment, with growing support for North America payroll tax needs. This role owns tax filings, reconciliations, registrations, agency matters, vendor oversight, controls, research, and issue resolution from discovery through closure while partnering with the Payroll Operations team.

Payroll Tax Compliance, Registrations, and Agency Management

Own U.S. payroll tax compliance across federal, state, and local jurisdictions, including filings, remittances, reconciliations, registrations, notices, amendments, and agency account maintenance.

Lead quarter-end and year-end tax activities, ensuring taxable wages, deposits, general ledger activity, vendor data, agency records, and employee tax forms are accurate and supported.

Research tax requirements, monitor law changes, determine operational impacts, and maintain clear governance, controls, documentation, and audit evidence.

Work directly with agencies and internal partners to resolve account setup issues, missing filings, payment discrepancies, tax rates, notices, and other compliance concerns.

Vendor Oversight, Systems, and Issue Resolution

Own payroll tax matters involving payroll and tax filing vendors, including filing results, exceptions, amendments, account setup, notices, open items, and service performance.

Hold vendors accountable for timely investigation, clear root-cause analysis, corrective action, and documented closure; challenge incomplete responses and elevate recurring or high-risk issues.

Analyze payroll tax data across payroll, human resources, finance, tax filing, vendor, and agency systems to identify errors, risks, trends, and control gaps.

Build reconciliations, exception reports, dashboards, testing evidence, and control procedures that improve accuracy, visibility, and sustainability.

Judgment, Communication, and Process Improvement

Interpret complex payroll tax requirements, form a clear recommendation, and explain the facts, risk, options, and business impact in plain language.

Coordinate across Payroll, Tax, Legal, Finance, Technology, vendors, and agencies to drive decisions, resolve issues, and confirm outcomes.

Provide concise leadership updates on material risks, decisions required, corrective actions, and resolution status.

Convert lessons learned from notices, corrections, amendments, and agency issues into stronger processes, controls, training, and documentation.

Bachelor’s degree in Accounting, Finance, Business Administration, Tax, or a related field, or equivalent relevant professional experience.

Seven or more years of progressively responsible payroll tax experience in a complex, multi-state, multi-entity environment.

Deep knowledge of U.S. federal, state, and local payroll tax withholding, reporting, depositing, filings, registrations, and agency resolution.

Demonstrated ownership of quarter-end and year-end payroll tax reconciliations, filings, W-2/W-2c processes, notices, amendments, and tax vendor management.

Ability to independently research complex tax issues, make recommendations, and drive outcomes when no documented process exists.

Strong Excel, data analysis, documentation, control, project management, and communication skills.

Certified Payroll Professional designation (CPP); experience with Workday, ADP Global View or another enterprise payroll platform, ADP Smart Compliance or another tax filing platform, SAP payroll or payroll accounting data, and financial services or another highly regulated industry.

Experience supporting mergers, acquisitions, new entities, reorganizations, new jurisdictions, Canadian…