Billing & Collections Specialist Job Boston area,Massachusetts USA,Accounting

Client Overview:

Our client is a nationally ranked law firm with more than 200 attorneys and is looking for a Billing & Collections Specialist. It has a strong reputation and practices in more than 30 areas of law, and has grown steadily year over year.

Salary/Hourly Rate:

$75k - $85k

Position Overview:

The Billing & Collections Specialist handles the firm's full client billing cycle, from prebill edits through final bill transmittal, mailing, and e-billing submission. This person supports the Billing & Collections Manager, works directly with attorneys and staff, answers day-to-day AR collections requests, and helps with deposits and cash receipts posting.

This role follows a hybrid schedule with 3 days onsite and 2 days remote.

Responsibilities of the Billing & Collections Specialist:

Set up and maintain client billing details, including non-standard billing arrangements.
Generate monthly prebills and distribute them for review.
Work with attorneys and support staff to process billing edits, such as rates, time transfers, and narratives.
Prepare final bills and route them for approval and distribution.
Submit electronic bills to client vendors, track acceptance, and resolve rejections.
Keep client and matter billing data accurate and up to date.
Prepare and distribute monthly reminder statements.
Assist with cost and disbursement entry.
Research and respond to client billing inquiries.
Monitor and collect assigned accounts receivable to help meet revenue targets.
Communicate professionally with internal and external clients about payments and escape when needed.
Respond to AR requests and provide invoice copies.
Partner with attorneys on outstanding balances.
Prepare collection letters and AR reports.
Understand the AR audit trail from billing through payment.
Prepare AR spreadsheets and support AR projects.
Recommend and implement process improvements.
Assist with daily deposits and cash receipts posting.
Process authorized AR write-offs.

Required Experience/Skills for the Billing & Collections Specialist:

3-5 years of client billing and e-billing experience in a law firm or professional services environment using time and billing software.
Advanced knowledge of Fulcrum, e-Billing Hub, or similar systems.
Strong Excel and Microsoft Office skills, plus database experience.
Strong analytical and problem-solving skills, attention to detail, and the ability to prioritize multiple tasks.
Excellent written and verbal communication skills and a client-service mindset.
Discreet with confidential information, self-motivated, and comfortable working under pressure.

Preferred Experience /Skills for the Billing & Collections Specialist:

Prior experience with Aderant.

Education Requirements:

Bachelor's degree in Business, Accounting, Finance, or a related field. An Associate's degree combined with relevant experience is also accepted.

Benefits:

Client-provided benefits available, upon eligibility.

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