Senior Billing Analyst

Senior Billing Analyst

VHB is seeking an experienced, detail-oriented Senior Billing Analyst to join our New England Regional Finance team. This is an opportunity to take ownership of complex billing and accounts receivable activities that directly support the financial success of VHB's engineering projects and client relationships.

You will serve as a trusted advisor to Project Managers, Finance leadership, clients, and internal partners. You'll apply your expertise to navigate complex billing requirements, resolve escalated account matters, strengthen collections outcomes, and turn receivables data into meaningful insights. If you enjoy bringing clarity to complex financial challenges, improving processes, and making a measurable impact on project performance, this role offers the chance to do just that.

This hybrid position is ideally based in one of our Massachusetts offices:
Boston, Springfield, Watertown, or Worcester, MA. We may also consider candidates interested in a hybrid arrangement from another VHB office in New England.

• Prepare, review, and finalize complex client invoices in accordance with contract terms, client requirements, and internal billing deadlines.
• Manage a portfolio of routine to highly complex project accounts, including billing exceptions, invoice revisions, credit/rebill activity, and escalated client concerns.
• Review contract compensation, billing methods, client requirements, and supporting documentation to ensure billing accuracy, completeness, and compliance.
• Partner with Project Managers and operational leaders to develop effective invoicing and collection strategies for complex or high-risk accounts.
• Monitor accounts receivable aging and proactively analyze aging trends, dispute categories, delayed-payment drivers, write-off risks, and potential cash-flow impacts.
• Lead follow-up efforts for outstanding receivables and escalated collection matters; support payment-plan and issue-resolution approaches as appropriate.
• Research and resolve complex billing, payment, subconsultant invoicing, and account-balance discrepancies with clients, Project Managers, vendors, and internal Finance partners.
• Apply payments, reconcile unapplied cash, and oversee account reconciliations, credit memos, adjustments, and other receivables-related activities.
• Maintain complete and accurate project financial records and billing support documentation, including timesheets, expense reports, subconsultant invoices, and client-required materials.
• Coordinate with subconsultants and vendors on accounts payable activities, including invoice review, coding, tracking, and reconciliation.
• Prepare billing, AR aging, collections, and trend analyses for Finance and operational leadership to support sound financial decision-making.
• Support internal controls, audit requests, policy adherence, and documentation standards related to billing and receivables activities.
• Identify and drive improvements to billing workflows, reporting, customer communication practices, and financial processes.
• Serve as a subject-matter resource for billing and AR practices; provide guidance, training, quality review, and mentorship to junior billing staff as needed.
• Support the Finance team and Project Managers with additional finance, contract, and project-related activities as needed.

• Demonstrated ability to independently manage complex billing and accounts receivable activities while balancing multiple deadlines and priorities.
• Strong judgment, diplomacy, and issue-resolution skills, particularly when working through sensitive client matters or collection challenges.
• Exceptional attention to detail and commitment to accuracy, quality, and compliance.
• Advanced analytical and problem-solving…