Pricing Operations Assistant

Overview

The Pricing Operations Assistant provides essential administrative and data entry support to the Pricing Operations team, with a primary focus on the accurate and timely entry and maintenance of pricing-related data in firm systems. This position is responsible for supporting the setup and ongoing administration of alternative fee arrangements (AFAs), billing rates, and discount structures, ensuring that all information is recorded correctly to facilitate efficient billing processes.

The role works closely with the billing and pricing teams, as well as other internal departments, to help maintain the integrity of pricing data and support the firm’s commitment to client service and operational excellence.

• Accurately enter and update approved alternative fee arrangements (AFAs), billing rates, and discounts into the firm’s accounting system (3E) and related databases.
• Review new matter openings to ensure that approved pricing and fee arrangements are applied correctly and promptly in the system.
• Monitor and triage incoming requests and questions from the centralized team mailbox.
• Assist with the administration and maintenance of pricing data, including routine audits for accuracy and completeness.
• Support the annual price renewal process by updating existing AFAs and related data under the guidance of the Pricing Operations team.
• Collaborate with team members to ensure consistency and accuracy of pricing data across all systems.
• Maintain documentation and records related to pricing operations in accordance with firm policies.
• Provide general administrative support to the Pricing Operations team as required.
• Explore opportunities to integrate AI tools into the existing job responsibilities.

• Associate’s degree or equivalent experience in business administration, accounting, or a related field. Bachelor’s degree preferred.
• Experience with data entry and administration in a professional services or law firm environment is strongly preferred.
• Familiarity with financial database software; experience with 3E is a plus.
• Proficiency with MS Excel, including basic functions such as data entry, sorting, and filtering.
• Strong attention to detail and commitment to data accuracy.
• Excellent written and verbal communication skills.
• Demonstrated ability to manage multiple tasks and prioritize work in a deadline-driven environment.
• Customer service orientation and ability to work collaboratively as part of a team.
• Ability to handle sensitive and confidential information with discretion.
• Willingness to work outside of established business hours as needed to meet deadlines.

Ropes & Gray is proud to offer a comprehensive Total Rewards package to our business support team members. The firm also offers comprehensive health and well-being benefits, personal and professional development, career growth opportunities and a collegial and supportive culture. The anticipated pay range for this role is listed below and represents our good faith and reasonable estimate of the starting salary range at the time of posting.

In addition, this role is eligible for a discretionary bonus based on performance. The actual offered rate for this position will be determined based on job-related, non-discriminatory factors, including qualifications and experience, geographic location, education, external market data and consideration of internal equity.

• Boston: $48,100 - $69,850
• New York: $50,400 - $73,200

This position requires hybrid on-site presence as an essential function of the role. Consistent and predictable on-site presence is required for ongoing business continuity, professional development and effective collaboration with colleagues and management.

• Entry level

• Full-time

• Management and Manufacturing

• Law Practice

Ropes & Gray is an equal opportunity employer.