Property Management Coordinator

Property Management Coordinator, Georgetowne Homes - Hyde Park, MA

General Statement of Duties:
Primary responsibility is providing administrative assistance, service and support to the Property Managers, Sr. Property Managers, Assistant Regional Vice President, Regional Vice President, and other property staff. Represents the company professionally to the general public and members of the community.

Supervision Received:
Reports to Regional Vice President. Supervision Exercised:
None. Essential Functions of the Position: (Any one position may not include all of the duties listed, nor do the listed examples include all duties that may be found in positions of this class).

Provides office administrative assistance as follows:

• Greets and assists applicants, residents and guests.
• Prepares, types files office correspondence including letters, reports, and spreadsheets.
• Writes service orders and maintains service order log.
• Answers telephones in a professional manner; directs calls and records messages.
• Orders office supplies and maintains inventory.
• Opens and closes office.
• Secures confidential files and maintains office equipment.
• Administers rent collection efforts with Property Managers including cash receipts, 14-day notices, legal correspondence, rental assistance outreach, etc.
• Processes third party requests for income certifications/recertifications; completes resident follow-up related to certifications; files certification documents appropriately based on rental program.
• Completes special projects assigned by manager.
• Completes administrative leasing duties: intake and processing of applications, preparing and distributing applicant correspondence, preparing lease packages, creating resident files.
• Conducts new resident orientation.
• Works with Property Managers to submit contract rent increase request to housing authorities for affordable households and lease renewals for market rate households.
• Processes rent changes and posts corresponding lease charges in Yardi.
• Fosters a positive, active and collaborative relationship with residents, communities and associated agencies.
• Works patiently, professionally and cooperatively with residents and staff.
• Preserves and respects resident and applicant confidentiality.
• Follows company policies, rules and regulations.
• Accepts varying assignments from day to day at properties located throughout the region.

Education and Experience:

High school diploma or G.E.D. required. Associates degree or equivalent experience (business management, operations, communications, and administrative support) preferred.

Qualifications and Skills:

Strong computer proficiencies required. Intermediate proficiency with Word, Excel, PowerPoint, Outlook. Basic proficiency with Yardi desirable. Fluent in English. Strong oral and written communication skills. Highly organized and detail oriented. Ability to work in a fast-paced environment where priorities change daily. Deadline driven. Demonstrates strong initiative and high level of professionalism.

Physical Capabilities:
Manual dexterity for filing and competent use of office equipment. Ability to climb stairs and walk through the community.

Beacon Core Competencies

Required:

Teamwork, Integrity/Ethics, Dependability, Customer Focus, Adaptability/Flexibility.

Beacon Functional Job Competencies required for Administrative Assistant Position:
Job Knowledge, Communication, Computer Skills, Personal Organization Skills, Interpersonal Skills.

Travel Requirements:
Must have active driver’s license and vehicle and will work daily at properties within the Region as assigned.

Compensation: $25.00 - $32.00 per hour. Actual compensation is influenced by a variety of factors including but not limited to skills, experience, qualifications, and geographic location.

Founded in 2004, Beacon Communities LLC is a privately-owned real estate firm that develops, acquires, invests in, and manages a wide range of multifamily housing. Beacon currently owns and manages approximately 150 properties including affordable housing, market rate housing, and mixed income‑housing. Its developments range from new construction, to historic…