Immigration System and Data Administrator

Immigration System and Data Administrator

Boston, MA – Hybrid (WFH 2 Days/Week)

The Immigration System and Data Administrator will support the Immigration team with respect to data management, document management and administrative functions. The position will report to the Immigration Practice Manager.

• Generating and structuring case management reports
• Performing data audits
• Managing case inquiries with USCIS and Department of Labor
• Lead integration process for new document assembly platform; collaborate on plans for API utilization and data extraction.
• Manage process improvement and process automation efforts with docketing management system; liaise with vendors as needed.
• Partner with IT Applications Analysts to generate section workload reports and identify ways to interface with other platforms.
• Oversee case teams to build records for new clients and new case matters.
• Train new Immigration section employees.
• Train clients (Employers) on use of our internal client management system and reporting capabilities.
• Work with software vendors to manage updates, train team on new features, resources, and best practices, as necessary.
• Oversee client file transfer process with Information Governance team.
• Oversee, assign, and instruct Immigration Docketing Case Assistant tasks and projects.
• Assume additional responsibilities as requested.

• 5+ years' experience in a law firm; business immigration experience strongly preferred
• Creative problem-solving skills, reasoning ability, and logical thought process
• Ability to work under pressure, prioritize competing demands, and meet various deadlines
• Demonstrated ability to professionally interact and collaborate with colleagues at all levels
• Outstanding sense of customer service
• Ability to handle confidential matters with discretion
• High level of integrity and honesty
• Excellent computer skills, including proficiency in using Microsoft Word, Outlook, Excel, and Power Point
• Ability to quickly get up to speed and master new applications and software is critical
• Flexibility to work overtime when necessary