Recruiting Support Associate

Recruiting Support Associate

Location: Boston, MA

Work Schedule: Mon - Fri 8am - 5pm

Pay Range: $50.00 - $60.45/hr

Type: Contract, Potential for extension or conversion to permanent

To perform this job successfully, an individual must be able to perform each essential duty with excellent attention to detail, follow through, and a high degree of quality. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Education and Experience: College degree and 5-7 years interview scheduling experience. Prior customer-facing experience preferred.

• Excellent written and verbal communication skills
• Comprehend and interpret instructions, correspondence, and memos and ask clarifying questions to ensure understanding.
• Write routine correspondence and update tracking documentation.
• Respond to common inquiries or complaints from internal and external parties, co-workers, and/or supervisor with a strong, professional customer service orientation.
• Understand and carry out general instructions in standard situations.

• Ability to solve problems in standard situations. Requires basic analytical skills.

• Proficient knowledge of Microsoft programs (Word, Excel, PowerPoint, Outlook, Teams, SharePoint etc.)
• Familiarity with scheduling software like Workday.
• Detail-oriented and competent follow-through skills
• Prioritize and multi-task
• Work independently with a high level of self-management in a dynamic work environment
• Maintain confidential information and exercise discretion
• Adapt to change and process improvements

• Coordinate interview schedules and candidate site visits.
• Track and document applicants through the recruiting process in an applicant tracking system.
• Interact with applicants to answer specific questions.
• Complete schedule itinerary correspondence with applicants.
• Maintain documentation and applicant files as required by Lilly record retention guidelines.
• Answer phone calls and directing requests to appropriate people.
• Utilize software applications such as Workday, Microsoft Outlook, Microsoft Teams, Word, and Excel.
• Excellent attention to detail in editing and proofreading documents.
• Assist with scheduling calendars.
• Serve as back-up to other administrative and operations personnel.
• Support operations with special projects.
• Understand and follow Good Staffing Practices.

• Ensure interview logistics run smoothly, including conference room readiness, day-of coordination, and candidate experience support.
• Greet and assist visitors and candidates upon arrival; coordinate parking validation and visitor registration as needed.
• Maintain organized and well-stocked office and common areas, including supplies and snacks.
• Provide front-desk support by monitoring the reception inbox, managing meeting room calendars, and addressing scheduling adjustments.
• Assist with on-site meetings and company events through administrative and logistical coordination.
• Perform other administrative duties and special projects as assigned to support recruiting and operations.

System One offers eligible employees health and welfare benefits coverage options, including medical, dental, vision, spending accounts, life insurance, voluntary plans, and participation in a 401(k) plan.