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Associate CRM Analyst

Job in Boston, Suffolk County, Massachusetts, 02298, USA
Listing for: Safety Insurance
Full Time position
Listed on 2025-12-27
Job specializations:
  • Administrative/Clerical
    Data Entry, Office Administrator/ Coordinator
Salary/Wage Range or Industry Benchmark: 125000 - 150000 USD Yearly USD 125000.00 150000.00 YEAR
Job Description & How to Apply Below

Associate CRM Analyst

Safety Insurance is proud to be one of the leading property and casualty insurance providers in Massachusetts. We are committed to supporting independent agents and their customers through our unwavering dedication to excellence.

Our success is built on a simple philosophy: deliver the highest quality insurance products at competitive rates while providing exceptional service at every step.

At Safety Insurance, we don’t just offer jobs – we offer careers that are challenging, fulfilling, and designed to grow with you. Our people are our greatest asset, and a diverse workforce makes us stronger, more innovative, and better equipped to serve our customers. We empower employees to be their best by fostering an inclusive environment and offering resources that support their careers, education, and families.

We understand the importance of work‑life balance. That’s why we offer hybrid work options, flexible schedules, and a 37.5‑hour workweek. Conveniently located in the heart of Boston’s financial district, our downtown office is a positive space where employees can stay connected to one another and the pulse of the city.

Benefits
  • 3 weeks accrued paid time off + paid holidays each year
  • Health insurance (medical, dental, vision)
  • Annual 401(k) employer contribution (up to 8% of your base salary)
  • 100% tuition reimbursement
  • Free on‑site fitness center
  • Complimentary coffee and breakfast service
  • Hybrid work schedules
  • Working Advantage Discount Program
  • Employee Assistance Program
  • …and much more!
Responsibilities
  • Provides administrative support for the Insurance Operations Department.
  • Responsible for working various reports.
  • Handles daily policy renewal and endorsement review and mailing.
  • Documents all customer related activities on appropriate systems.
  • Processes dealer and bank required paperwork requests.
  • Entry and coordination of book rolls. Quoting for potential future business.
  • Helps support backend agency setups/automation.
  • May be required to determine solutions to unique problems that require action or input by other employees within his/her authority.
  • Performs other activities as required.
Seniority Level

Entry level

Employment Type

Full‑time

Job Function

Information Technology

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Position Requirements
10+ Years work experience
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