Senior Administrative Concierge Assistant

Base pay range

$70,000.00/yr - $80,000.00/yr

Quest is seeking qualified candidates for a Sr. Administrative Concierge Assistant! Direct Hire!

This on‑site position (Monday–Friday) provides administrative support to executive leadership while acting as the face of the office. The role plays a key part in shaping a refined, welcoming workplace atmosphere by managing day‑to‑day operations, overseeing premium client experiences, and serving as a primary liaison between staff, leadership, and vendors.

This is an ideal opportunity for a seasoned professional who thrives in high‑touch environments and understands how to balance client hospitality, executive support, and flawless office administration.

• Manage daily office operations to ensure a seamless, organized, and professional environment—including supply replenishment, equipment checks, appearance standards, and general workspace upkeep.
• Cultivate a warm, welcoming, and hospitality‑driven atmosphere, creating a “preferred life” experience for both clients and team members.
• Serve as the primary point of contact for all visitors, providing concierge‑level support to ensure every guest feels attended to, informed, and valued.
• Coordinate all aspects of client visits, including meeting room reservations, catering, technology setup, and personalized hospitality touches.
• Maintain a preferred network of vendor services—including transportation, catering, accommodations, and event partners—to support a premium client experience.
• Plan and execute logistics for internal events, offsite meetings, team celebrations, and client appreciation gatherings with a high standard of service.
• Provide polished administrative support to senior leadership, managing calendars, schedules, communications, and meeting logistics.
• Handle sensitive and confidential information at all times with discretion and professionalism.
• Coordinate travel arrangements, including flights, accommodations, and ground transportation, while managing real‑time changes and special requests.
• Serve as a communication and service liaison across teams to ensure clients experience smooth, cohesive interactions throughout the firm.
• Prepare and process expense reports, track invoices, and support office budgeting with a high level of accuracy.
• Answer incoming phone calls in a warm, professional manner, routing calls as appropriate and maintaining service request records.
• Manage incoming and outgoing mail, packages, documents, and courier deliveries, ensuring accurate internal distribution and maintaining logs for signature‑required items.
• Support facilities operations by monitoring office conditions, coordinating with vendors, and ensuring the environment remains polished, functional, and guest‑ready.
• Perform notarizations as needed.
• Provide backup administrative support to cross‑functional teams (e.g., tax and professional services) for tasks such as mail processing, deposits, and document preparation.

• Bachelor’s degree or equivalent combination of education and experience.
• Minimum of 3+ years of experience in Hospitality, Office Administration, or Retail, ideally in a premium or client‑facing environment.
• Exceptional verbal, written, and interpersonal communication skills with a professional, service‑driven demeanor.
• Proven ability to manage multiple priorities, adapt to shifting demands, and remain calm under pressure.
• Demonstrated integrity, sound judgment, and ability to handle confidential information with discretion.
• Positive, proactive, and hospitality‑minded attitude—no task too big or too small.
• Flexible and willing to work overtime when needed.
• Strong client‑service mindset with the ability to build warm, trusted relationships internally and externally.
• Creative, analytical, and solutions‑focused thinker with a passion for elevating workplace and client experiences.
• Highly organized, detail‑oriented, and able to excel in a fast‑paced, collaborative environment.
• Proficient in Microsoft Office (Outlook, Word, PowerPoint, Excel); experience with Salesforce, Concur, Teams, and One Note is a plus.

Mid‑Senior level

Full‑time

Administrative

• Medical insurance
• Vision insurance
• 401(k)