Student Affairs Coordinator, School of Dental Medicine, Student Affairs

STUDENT AFFAIRS COORDINATOR, School of Dental Medicine, Student Affairs

Job Description

Category:
Boston University Medical Campus – Professional

Job Location:

BOSTON, MA, United States
Position Type:
Full-Time/Regular
Salary Grade:
Grade 46 (range applies)

The Student Affairs Coordinator plays a key role in enhancing the student/resident experience at the School of Dental Medicine by coordinating key programs, services, and events within Student Affairs. As the first point of contact for visitors, students, residents, and other community members, the Coordinator provides professional and welcoming customer service and represents the office with a high level of responsiveness and care.

This position collaborates closely with students, faculty, staff, and university partners to foster an engaging, inclusive, and supportive campus environment.

• Front-Line Customer Service
  • Serve as the first point of contact for the Office of Student Affairs, greeting and assisting visitors in a courteous and professional manner.
  • Respond to inquiries, provide accurate information, and share appropriate resources.
  • Maintain a welcoming and service-oriented office atmosphere.
• Student Programming & Engagement
  • Coordinate and oversee wellbeing programming, including planning, grant applications, implementation, facilitation, and assessment.
  • Coordinate and support student matriculation leadership program and related initiatives.
  • Serve as a liaison to student organizations and clubs, providing administrative and operational support.
  • Support special events, workshops, and student-related activities such as Professional Ceremony, White Coat Ceremony, Commencement, and awards and recognition events.
• Project Management
  • Co-lead and coordinate the annual yearbook project, including content collection, vendor communication, timeline management, and distribution.
• Administrative & Office Operations
  • Provide administrative, operational and communication support for the pre and post-doctoral Geriatric Dental Medicine Program and Geriatrics coursework.
  • Serve as the Title IX Resource Facilitator, acting as a primary point of contact for students and residents seeking information or support, attending monthly Title IX committee meetings, collaborating with Title IX Deputy Directors on active cases, and assisting with Title IX-related trainings as needed.
  • Manage daily office operations, including reception coverage, departmental email account, inventory tracking, purchasing, mail distribution, and upkeep of shared spaces.
  • Perform other duties as assigned to support the Associate Dean and Director and to advance the mission of the school and the university.

• Excellent customer service and interpersonal skills.
• Strong organizational and time-management abilities.
• Effective written and verbal communication skills.
• Ability to work collaboratively with diverse populations.
• Professionalism, discretion, and sound judgment.
• Initiative and problem-solving skills.
• Commitment to diversity, equity, inclusion, and belonging.

• Bachelor’s Degree required; 2+ years of experience in higher education, preferable in student affairs, student support services or student activities.
• Excellent oral and written communication skills.
• Strong attention to detail.
• Customer-service oriented.
• Ability to work collaboratively and creatively.
• Interest in working with students in higher education, particularly with graduate, international, and non-traditional student populations.
• Proficiency in Microsoft Office, Blackboard, Outlook, Google Applications, Canva, event scheduling and resources management systems.
• Occasional weekday evenings, weekend, and early morning hours required. In periods of heavy workload, workdays of greater than 8 hours are possible.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, natural or protective hairstyle, religion, sex, age, national origin, physical or mental disability, sexual orientation, gender identity, genetic information, military service, pregnancy or pregnancy-related condition, or because of marital, parental, or veteran status. We are a VEVRAA Federal Contractor.