Associate Director, Global Office Operations

Overview

The Associate Director of Global Office Operations is responsible for overseeing the efficient operation of company offices globally and managing the performance and coordination of the Executive Assistant (EA) and office operations team. This role ensures standardized, high-functioning office operations and consistent, strategic support for senior leadership across all sites. The ideal candidate brings a blend of operational expertise, people management skills, and strategic insight to support executive effectiveness and operational excellence.

• Lead and oversee daily operations of all company office locations, ensuring consistency and alignment.
• Develop and implement global office policies, procedures, and best practices.
• Partner with Facilities, IT, and PXO to ensure each office runs smoothly.
• Oversee vendor relationships for office services (e.g., maintenance, supplies, catering).
• Assist with office expansion, relocation, or closure projects in collaboration with the management team.
• Monitor office budgets and expenditures, identify cost‑saving opportunities.

• Directly manage and develop a global team of Executive Assistants (EAs) and office operations staff, including performance reviews, professional development, and resource allocation.
• Implement consistent standards for EA responsibilities, tools, and workflows to ensure high-quality support for executives.
• Foster strong partnerships between EAs and the executives they support, helping to resolve challenges and maintain alignment.

• Provide daily executive administrative support to senior leaders.
• Identify opportunities to improve executive efficiency and effectiveness.
• Partner with PXO and leadership to align EA support structure with evolving business needs (e.g., org changes, new leaders).
• Lead special projects or strategic initiatives that span office operations and executive support.
• Monitor key metrics related to operational efficiency and support effectiveness, reporting progress to management.

• Bachelor’s degree in Business Administration, Operations Management, or related field.
• 10–15 years of relevant experience, including global operations or office management, and direct management of executive assistants or administrative staff.
• Proven ability to lead cross‑functional teams and implement global processes.
• Strong project management skills with a track record of leading complex initiatives.
• Excellent interpersonal and communication skills with a global, multicultural mindset.
• Experience in a fast‑paced, high‑growth, or multinational company.
• Highly organized, detail-oriented, and proactive.