Head Clerk

Provisional Appointment

Brief job description (essential functions of the job) :
Under general supervision, interprets policies, rules and regulations.

• Receives requests, instructions, or information pertaining to all aspects of the permit application payment process for inspectional services.
• Investigates reconciliation records, payment files, and other information resources to obtain necessary information for any requested reports.
• Classifies information according to office procedures.
• Transfers and posts information to records.
• Sends, routes, and relays forms, materials, and information.
• Maintains files, filing, and typing of forms, memos, letters, and other materials.
• Processes forms, checking them for accuracy and completeness.
• Answers and places telephone calls.
• Gives information to the general public.
• Performs related work as required.

• Applicant must have at least three (3) years of full-time, or equivalent part-time, office experience in an administrative position.
• Ability to exercise good judgment and focus on details as required by the job.
• Familiarity with payment of the permit applicant process and permit counter preferred.
• Working knowledge of Microsoft Word and Excel preferred.
• A multi-lingual candidate is preferred.
• Applicants meeting the minimum entrance qualifications will be considered for this position.

Boston residency required. Terms :
Union / Salary Plan / Grade : AFSCME / RA-12. Hours per week : 35.