Case Administrator - Suffolk County Juvenile Court

Official

Title:

Case Administrator I - Suffolk County Juvenile Court

Pay Grade: Grade 7S

Salary Range: Entry Level Pay $47,632.26 to Pay Range Maximum $64,638.60

Starting Pay: $47,632.26

Salary Notes: This position is designated as a Union position. All new hires must start at the entry level rate for this role per the collective bargaining agreement/MOA with OPEIU, Local 6. Pay may advance within the salary band according to the CBA/MOU.

Departmental Mission Statement: It is the mission of the Juvenile Court to protect children from abuse and neglect and promote opportunities for children to reside in safe, stable, permanent family environments whenever possible, to strengthen families when their children are in need of services, to rehabilitate juveniles, to protect the public from delinquent and criminal activity while holding offenders accountable and addressing the harm suffered by the community and the victim, and to decide all cases fairly and impartially with dedication, integrity and professionalism.

Organizational Profile
:
https://(Use the "Apply for this Job" box below).-court

Notes:

• Travel is required to all Suffolk County Juvenile Court locations located in Boston, Chelsea, Dorchester and West Roxbury.
• Customer Service experience preferred.
• Bilingual candidates are encouraged to apply.

Position Summary: Performs entry-level case processing for the court from the entry of the case documents and exhibits into the system, the updating and input of information pertaining to court appearances, through the final disposition. Performs duties related to data entry, record requests, and record retention. Performs cashiering duties. Provides customer service to the public, law enforcement, other state agencies, and attorneys in person and over the phone.

Case processing may be done using an electronic filing and/or case management system.

Supervision Received: Works under the direction of a Department Head or his/her designee

Essential Functions and Responsibilities:

• Maintains dockets and records along with legal documents/files pertaining to cases.
• Enter complaints, petitions, summonses, warrants, daily lists, orders of commitment, other standard form documents, and updates to case information.
• Answers incoming phone calls, routes callers to appropriate personnel, takes messages, and provides routine information in response to inquiries.
• Provides technical assistance to litigants, counsel, and the public concerning case and court procedures, either in person or virtually.
• Performs general case intake duties, including receiving court papers and documents, determining general case category, and making docket entries.
• Performs various administrative tasks, including maintaining case files, coordinating with judges for endorsements, organizing and disseminating information, and assisting with scheduling motions.
• Copies, files, retrieves, and sorts court papers, documents, and folders according to established procedures.
• Compiles statistical data concerning cases, processing activities.
• Receives, date stamps, sorts, and distributes incoming mail. Processes outgoing mail.
• May provide assistance to a Sessions Clerk or an Assistant Clerk in a court session as required, including arranging for required papers, documents and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court.
• Pulls daily lists and provides support to judicial lobby concerning cases.
• Sends out notices to various parties and attorneys.
• May perform cashiering duties, including receiving money, determining case type, making entries in the cash register or other system, validating case papers to reflect payments, and issuing receipts.
• Performs other duties as required.

Job

Competencies:

• Ethics and Values: Communicates and demonstrates the ethics and values of the Trial Court.
• Mission Driven: Employees are fully committed to fulfilling the Trial Court and associated Departmental missions.
• Professional Development: Employees are committed to participating in ongoing Trial Court training and educational offerings to advance their professional development. Managers are…