Secretary II
Job in
Boston, Suffolk County, Massachusetts, 02298, USA
Listed on 2026-10-24
Listing for:
City of Boston
Full Time, Part Time
position Listed on 2026-10-24
Job specializations:
-
Administrative/Clerical
Clerical, Office Administrator/ Coordinator, Admin Assistant, Office Assistant
Job Description & How to Apply Below
Under the supervision of the Director of Operations, the Receptionist/Secretary provides administrative support to the Consumer Affairs & Licensing Department, the Boston Licensing Board, and the Boston Cannabis Board.
- Presents a professional image and cordial attitude toward visitors.
- Answers the telephone and takes accurate messages by telephone and in person.
- Assists Consumer Affairs staff and enters new consumer cases into the database, including drafting opening letters and correspondence.
- Acts as a liaison between Consumer Affairs staff and the Office of the Attorney General regarding case intake.
- Aids Licensing staff with the intake and renewal of Entertainment, Cannabis, and Liquor applications.
- Reviews Consumer complaints and License applications for missing documents and information.
- Helps with all Licensing transactions, such as the processing of payments.
- Maintains and manages the filing system, photocopying, and faxing of documents.
- Provides administrative assistance to the Director of Operations as needed.
- Performs related work as required.
- Applicants must have a high school diploma and at least two (2) years of full-time or equivalent part-time paid office experience.
- Ability to interact professionally with constituents, staff, and the general public on a constant basis.
- Proficiency in Microsoft Word, Excel, and data entry programs is highly preferred.
- Knowledge of Google Suite.
- Strong written and communication skills required.
- Good organizational skills
- Knowledge of operating standard office equipment
- Ability to exercise good judgment and focus on detail as required by the job.
BOSTON RESIDENCY REQUIRED
Terms:Union/Salary Plan/Grade:
Non-Union/MO-3
Hours per week: 35
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