Operations Assistant

At Kirkland & Ellis, we don’t just meet the standard for legal excellence — we set it. Our culture is built on teamwork, ingenuity and an unwavering commitment to continuous growth. We tackle the most sophisticated legal challenges with bold ideas and innovative solutions, powered by the exceptional experience and ambition of our 7,000+ people, including 4,000+ attorneys, across 24 offices worldwide.

Our dedicated professionals share our lawyers’ commitment to excellence and show up each day to do meaningful work that helps drive global business, investment and innovation forward.

As an Operations Assistant, you’ll play an essential role in the daily operations of the Boston office, supporting attorneys, staff, clients, and visitors across facilities, workplace services, mail and deliveries, document services, office logistics, and vendor coordination. You’ll help create an organized, professional, and welcoming environment while ensuring requests are handled accurately, efficiently, and with a service-first mindset.

This is a fully onsite position based at 200 Clarendon Street in Boston. The role is scheduled for 35 hours per week, with a 1:00 p.m. to 9:00 p.m. shift, and may require occasional overtime or adjusted hours based on business needs.

• Keep workplace operations moving:
  Manage incoming and outgoing mail, packages, legal correspondence, courier services, and shipments while maintaining accurate tracking and operational records.
• Create ready-to-work spaces:
  Set up and reset conference rooms, meeting and training spaces, and workstations for visitors, new hires, relocations, client events, and internal gatherings.
• Maintain a professional workplace:
  Conduct office walk-throughs, replenish supplies, identify maintenance or safety concerns, and complete light repairs to keep shared spaces clean, organized, safe, and functional.
• Coordinate vendors and services:
  Partner with building management, contractors, and service providers on repairs, maintenance, deliveries, service requests, and onsite work.
• Support document and workplace technology:
  Assist with printers, copiers, scanners, audiovisual systems, and document production, including printing, copying, scanning, binding, electronic distribution, records management, and document retrieval.
• Support office logistics:
  Help manage equipment and asset inventories, furniture moves and reconfigurations, workspace planning, office relocations, and departmental projects.
• Deliver exceptional service:
  Respond promptly and professionally to requests from attorneys, staff, clients, and visitors while contributing to an efficient and welcoming office experience.

• Education:
  
  A high school diploma is required; an associate degree, technical certification, or equivalent combination of education and experience is preferred.
• Experience:
  
  At least three years of experience in facilities, operations, workplace services, mailroom operations, digital services, or a related support role, preferably in a law firm or professional services environment.
• Technical capability:
  Experience supporting multifunction printers, copiers, scanners, digital document workflows, and workplace technology, with familiarity in records management, document imaging, and electronic filing systems.
• Organization and agility:
  Strong attention to detail and the ability to organize, prioritize, and manage multiple requests and deadlines in a fast-paced environment.
• Communication and service:
  Excellent interpersonal, written, and verbal communication skills, paired with a collaborative, proactive, and solution-oriented approach to customer service.
• Digital proficiency:
  Proficiency with Microsoft Office Suite and standard office technology, including printers,…