Senior Operations Administrator

Senior Operations Administrator

Cambridge Associates ("CA") is a leading global investment firm. CA's goal is to help endowments & foundations, pension plans, and ultra-high net worth private clients implement and manage custom investment portfolios that generate out performance so that they can maximize their impact on the world. Cambridge Associates delivers a range of services, including outsourced CIO, non-discretionary portfolio management, and investment consulting.

Headquartered in Boston, Massachusetts, CA has offices in key markets in North America, the United Kingdom, Europe, Asia, and Oceania. Our worldwide teams ensure our clients benefit from decades of global presence, local expertise, and relationships with the top global investment managers across the world.

The Senior Operations Administrator is a key member of the Manager Research Operations (MRO) group, providing advanced administrative and operational support to Manager Research colleagues across Global Investment Research (GIR), including executive-level support. This role combines proactive calendar and travel management, meeting coordination, reporting, and content support with responsibility for assigned projects and Research processes. The individual will anticipate needs, resolve issues, and deliver accurate, timely work with minimal direction.

Success in this position requires strong organizational skills, sound judgment, nuanced communication, and the ability to balance daily and weekly deadlines with longer-term projects. The individual must understand how Research processes fit together, recognize shifting priorities, and keep stakeholders informed without prompting. The role requires discretion with sensitive information, proactive management of expectations, and the ability to bring practical solutions to discussions.

Collaboration across the administrative team, MRO, Research, and the broader firm is central to the role. The individual will help onboard and mentor less experienced colleagues, provide full administrative and process coverage as needed, and identify ways to improve workflows. A strong understanding of CA's business, the investment industry, and supported asset classes will enable this individual to connect day-to-day work with broader team and departmental priorities.

• Provide proactive calendar management and coordinate internal and external meetings, including agendas, materials, room logistics, technological needs, follow-up requests, and accurate maintenance of related documentation
• Arrange complex travel and prepare detailed itineraries, anticipating scheduling conflicts and addressing logistical issues for assigned colleagues
• Prepare and process accurate time sheets, expense reports, and Amex statements in accordance with CA policies and deadlines
• Revise, edit, and proofread documents and PowerPoint presentations as needed
• Provide full administrative backup and coverage for team members, ensuring effective handoffs and continuity of support
• Understand different meeting types and consistently record meetings and maintain supporting materials in relevant systems, at an appropriate cadence
• Use Microsoft Word, Excel, PowerPoint, and Outlook proficiently, along with relevant CA databases and tools
• Apply strong knowledge of CA policies and processes; understand MRO and supported asset classes and maintain a broad understanding of other asset classes across Research

• Consistently apply CA Values in everyday work and demonstrate inclusive behavior and an appreciation for CA's diversity, equity, and inclusion efforts
• Build trusted relationships with MRO and Research colleagues, including Investment Analysts, Associate Investment Directors, and Investment Directors; collaborate across the firm to achieve shared goals
• Help onboard new team members and mentor less experienced colleagues through task-related guidance, knowledge sharing, and practical support
• Anticipate individual and team needs, respond to requests promptly without reminders, and proactively offer support and coverage where needed
• Produce clear, concise, accurate communications and presentations, adjusting tone and level of detail to the audience and situation
• Keep stakeholders informed of progress and relevant updates without prompting; identify useful information and share it in an appropriate forum
• Handle confidential and sensitive information with discretion, and come prepared to discussions with practical solutions…