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Administrative Assistant – De Novo

Listing for: Massachusetts Legal Assistance Corporation
Full Time position Listed on 2026-11-12
Job specializations:
Salary/Wage Range or Industry Benchmark: 48000 - 56000 USD Yearly USD 48000.00 56000.00 YEAR

Job Description & How to Apply Below

Reception duties:
  • Answer phones; screen callers for eligibility for the Center’s legal services and enter necessary intake information into case management system and relay messages to staff and volunteers;

  • Refer callers to other service providers and keep track of calls;

  • Greet clients and other visitors;

  • Schedule room use;

  • Maintain computerized client data base; compile data and prepare reports as requested;

  • Provide interpretation services in emergency situations.

Office duties:
  • Order office supplies; keep supplies areas organized;

  • Oversee postal needs including opening and sorting incoming mail and processing outgoing mail;

  • Processing donations including keeping a daily log of all incoming checks and donations;

  • Maintain office equipment (copier, fax, printer, refrigerator etc.) and assist volunteers and staff with office equipment;

  • Keep the reception area neat and organized;

  • Provide support to the Development Director, Deputy Director and Executive Director, as requested;

  • Perform additional tasks for the smooth functioning of the office as needed.

Qualifications:
  • Bilingual in Spanish and English required. Additional language skills a plus.

  • Experience as a receptionist, office manager, or work in a fast-paced office environment.

  • Ability to multi-task is essential. Must be available to open office at 9:00 a.m. daily

  • Experience with computers including:
    Microsoft Word, Excel, data entry and Share Point

  • Sensitivity to people experiencing emotional distress.

  • Experience working with people with low incomes, from diverse backgrounds, and with limited English proficiency.

Salary/Benefits:

The position is 35 hours/week. This is a hybrid position, with in-office work required Monday-Thursday. The salary range is $48,000 to $56,000.

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