Head Clerk- Medical Office

Head Clerk

Under the supervision of a higher grade, the Head Clerk will be assigned to the Medical Office and report to the Case Manager.

• Answers all telephone inquiries from medical and like providers regarding payment.
• Enters all accounts for payment into the Xybion System and uses Risk Master for case management.
• Processes weekly pay runs and forwards reports and backup media to City Hall for payment.
• Works with departments at City Hall on a weekly basis to prepare payments for forwarding providers.
• Provides coverage of the Medical Office as needed.
• Performs other duties as required by Case Managers.
• Performs related work as required.

• Applicants must have at least three (3) years of full-time or equivalent part-time paid professional experience in administrative office work.
• Experience in the medical field or insurance is strongly preferred.
• Experience in Microsoft Office, Word, and Excel is strongly preferred.
• Ability to express ideas clearly in both written and oral communication.
• Ability to exercise good judgment and focus on detail as required by the job.

Pre-Employment Drug Test Required

CORI & SORI CHECKS REQUIRED

BOSTON RESIDENCY REQUIRED

Terms:

Union/Salary Plan/Grade: AFSCME/RA-12

Hours per week: 35

At the City of Boston, we provide our employees with a wide array of benefits and resources that foster both their professional and personal development. Our goal is to make City government a place where everyone is empowered to make a positive impact for the communities in which we live, work, and play.

For full-time positions, employees may be eligible for the following benefits depending on the nature of their employment and applicable Collective Bargaining Agreement (CBA) for the position. View the Collective Bargaining Agreements page to learn more.

• Retirement & Savings Opportunities:
  Membership in the Boston Retirement System (BRS), a benefit pension plan providing lifetime income to vested employees when they retire, along with deferred compensation options to help you build a secure future. Visit boston.gov/retirement to learn more.
• Health Insurance & Benefits:
  The City offers competitive medical, dental, and vision coverage, plus flexible spending (FSA), dependent care accounts, and life insurance for our employees. Visit boston.gov/insurance to learn more.
• Other Benefits:
  City employees enjoy a benefits package featuring paid time off and leave, subsidized transit (MBTA and Bluebikes), educational assistance, and employee wellness programs. Visit boston.gov/life-city-boston to learn more.
• Salary information:
  To view salary plans and understand how salaries work at the City of Boston, go to boston.gov/salary.

Part-time employees who are scheduled to work for 20 hours or more per week may also be eligible for benefits on a pro-rated basis. Please refer to the applicable Collective Bargaining Agreement (CBA) to learn more about any benefits available for this position.

If you have any questions about the benefits offered for this position, please contact the Office of Human Resources at  or ohr.