Revenue Operations Lead Boston, MA

👋About Remark

Remark is reshaping the e-commerce landscape by harnessing the power of AI and personalized support to solve a critical problem: the low conversion rates plaguing online shopping. Our platform connects shoppers with trained product experts, using AI to enhance every interaction and turn browsing into buying. With Remark, we're not just selling products; we're providing a seamless, personalized shopping experience that boosts revenue and builds loyalty.

We're a mix of visionaries, tech enthusiasts, and, frankly, a few eccentrics who've sharpened our skills at giants like Amazon, Microsoft, and Salesforce. Now, we're channeling our collective expertise into building an environment that values curiosity, innovation, and a bit of fun along the way.

We're a 25-person team with experience at companies like Amazon, Salesforce, Ramp, Docu Sign, and Microsoft. We’ve raised over $27M from investors like Inspired Capital, Neo, Stripe, and angels such as Dave Habiger (CEO of JD Power, Chairman of Reddit). We’re soon moving to a beautiful new office in Boston. We work hard but also have fun together (at least one company retreat per year + frequent team dinners and outings).

You’ll be the operational backbone of our go-to-market motion — designing the systems and workflows that help our sales team move fast and stay focused. You’ll own Hub Spot end-to-end, maintaining clean, structured data that powers accurate forecasts and meaningful insights. You’ll use tools like Clay and Unify to automate prospecting, enrich records, and identify high-intent leads. You’ll partner with Sales and Operations teams to build dashboards, standardize reporting, and ensure we always have a clear picture of performance.

As the company scales into new markets, you’ll bring process rigor and data visibility so leadership can make faster, smarter decisions. Your work will directly shape how Remark creates and converts pipeline.
This is an in-person role in our Boston office.

• 5+ years of experience in Revenue Operations, Sales Operations, or similar role, ideally at a B2B SaaS company

• Deep familiarity with CRM management (preferably Hub Spot), reporting, and pipeline analytics

• Hands‑on experience with sales automation tools like Clay, Unify, or Apollo

• Highly analytical, organized, and comfortable managing complex projects across teams

• Collaborative mindset and ability to partner closely with sales, ops, and executive leadership

• Proactive and comfortable working in a fast‑paced, high‑ownership environment

• Prior startup experience

• You thrive when things move fast

• You've seen a mountain goat 🐐

• $120k-$140k OTE

• Company equity

• Full healthcare benefits (medical, dental, vision)

• Flexible PTO (at least 15 days/year recommended)

• At least one annual company retreat

• $500 reimbursement for qualified fitness and recreation activities