Senior Claims Advocate

Senior Claims Advocate – Gallagher

Join to apply for the Senior Claims Advocate role at Gallagher
.

Base pay range: $84,500.00/yr – $/yr.

At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they’re free to grow, lead, and innovate. You’ll be backed by our digital ecosystem: a client‑centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics provide a comprehensive overview of the risk landscape.

Here, you’re not just improving clients’ risk profiles, you’re building trust. Our culture is grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve. If you’re ready to bring your unique perspective to a place where your work truly matters, think of Gallagher.

The Gallagher National Risk Control Team is now the Gallagher Claims and Risk Consulting Team, equipped with experts, processes and solutions to help clients meet the evolving nature of risk.

• Acts as an advocate for complex clients, providing assistance and coverage advice as well as monitoring large and complex claims, and documenting all pertinent activity related to the claim.
• Key responsibilities include:
  • Consulting with clients and brokers on claims and coverage issues.
  • Facilitating and attending client meetings and claims reviews; negotiating changes in reserves for a positive client outcome as appropriate by line of coverage.
  • Providing status reports to clients as required by any applicable service plan, reviewing action plans and reserves with consideration for client costs.
  • Actively researching and obtaining claims information from clients and carriers, and communicating timely and accurately with all interested parties.
  • Reviewing all new problematic or complex claims on designated clients and formulating a plan of action to achieve a favorable claim resolution.

Required
:
Bachelor's degree or commensurate experience; 5 years’ related experience in Safety, Risk, or Insurance. Ability to obtain appropriate licenses in all states where business is conducted. Excellent interpersonal, verbal and written communication skills. Proficiency in Microsoft Office. Moderate travel required, including some overnight travel; ability to travel by car and aircraft and work outside normal business hours as required.

Preferred
:
Associate in Risk Management (ARM), Associate in Safety Professional (ASP), Certified Safety Professional (CSP).

Behaviors
:
Interfaces effectively with management, clients, account teams and partners. Complies with all company policies and procedures, pro‑actively protecting confidentiality of client and company information. Understands industry trends and governmental regulations. Efficiently organizes work and manages time to meet deadlines. Exercises discretion in confidential matters and uses independent judgment.

We offer a competitive and comprehensive compensation package. In addition to base salary, Gallagher provides a wide range of benefits, including:

• Medical/dental/vision plans, which start from day one.
• Life and accident insurance.
• 401(k) and Roth options.
• Tax‑advantaged accounts (HSA, FSA).
• Educational expense reimbursement.
• Paid parental leave.

Other benefits include:

• Digital mental health services (Talkspace).
• Flexible work hours (availability varies by office and job function).
• Training programs.
• Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs.
• Charitable matching gift program.
• And more…

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on a broad range of protected characteristics.

Equal employment opportunity will be extended in all aspects of the employer‑employee relationship, and reasonable accommodations will be made for known physical or mental limitations of a qualified person with a disability unless it would impose an undue hardship.

Not Applicable

Full‑time

Finance and Sales

Insurance