Marketing Operations and Email Lead

829 Studios is a Boston-based integrated digital marketing agency with a mission to help organizations unlock their full potential and achieve ambitious goals. We blend data‑driven strategy with brand‑focused creative to partner with a diverse set of clients, from start‑ups to publicly traded companies.

• Tactically operating all Hub Spot Hubs on accounts for all clients.
• Identifying gaps in clients' strategies and overseeing the development of tailored solutions to enhance satisfaction and drive revenue growth.
• Developing comprehensive customer lifecycle strategies that align with clients' business objectives, with ROI as a guiding metric.
• Understanding third‑party tools and their integration with Hub Spot to inform strategic recommendations.
• Collaborating with technologists to optimize clients’ Hub Spot instances and execute technology strategies.
• Developing monthly reports, quarterly business reviews, and strategic recommendations based on performance data.
• Conducting all Hub Spot training sessions for clients.
• Working with manager and team leadership to continue defining and refining the role and processes.
• Creating and maintaining all elements of email marketing initiatives—strategic sending, expertise in marketing automation programs, and providing optimization suggestions to clients.
• Proactively recommending strategies using new platform features to maximize Hub Spot adoption.
• Maintaining and reporting on A/B testing strategies that support business outcomes.
• Participating in email marketing thought leadership and becoming a true platform SME.

• 7+ years of email marketing experience with Hub Spot.
• Proven expertise with Hub Spot and a comprehensive understanding of its ecosystem.
• At least 3 years of agency experience in a similar role.
• Proven track record of cross‑functional collaboration and achieving high customer satisfaction.
• Experience with in the digital advertising landscape and related technologies.
• Comfort with Google or Microsoft Office Suite.
• Familiarity with marketing initiatives and goals.
• Comfort with business analytics and producing data‑driven insights and reports.
• Outstanding interpersonal skills.
• Strong attention to detail and organizational skills.
• Hub Spot Marketing, Sales, and Customer Service certifications, as well as account management certifications.

• Remote Workplace:
  Option to work at our office in Boston or remotely in the United States.
• Paid Time Off:
  Generous paid vacation that increases with tenure, 12 company holidays, and Summer Fridays from Memorial Day through Labor Day.
• 401(k) + Match: 401(k) plan with 4% Safe Harbor employer match after one year and financial literacy services.
• Life Insurance:
  No‑cost coverage for peace of mind.
• Short‑Term Disability:
  Coverage for illnesses or injuries that keep you out of work.
• Healthcare:
  Competitive plans with 80% employer coverage for medical and dental, 100% coverage for vision, and optional FSA.
• Commuter Benefits:
  Pre‑tax funds for commuting savings up to 40%.
• Continuing
  
  Education:
  
  Personal budget to attend events and conferences.

Salary Range: $90,000-$105,000

We are an Equal Opportunity Employer that is committed to equal employment opportunities regardless of race, religion, creed, color, sex, pregnancy, sexual orientation, gender identity, national origin, disability, mental illness, age, ancestry, genetic information, military service, or any other status protected under applicable federal, state, or local laws.

At 829 Studios, we boldly embrace diversity, inclusivity, and equal opportunity. Our goal: a team rich in backgrounds, perspectives, and talents. Why? Because inclusivity powers our brilliance and client success.