Senior Deal Operations Analyst

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Join Axon and be a Force for Good.

At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.

As a Deal Enablement Specialist supporting the US Public Sector Sales team, you will play a critical role in accelerating revenue growth by improving the efficiency, accuracy, and strategic quality of deal execution. You will partner with Account Executives across key stages of the sales lifecycle — structuring pricing, modeling ROI, and providing program comparisons — helping close mission-aligned deals that deliver real value to public safety agencies.

This role offers a dynamic opportunity to influence high-impact outcomes, gain cross-functional exposure, and build deep expertise in strategic deal-making within a fast-paced, purpose-driven organisation committed to protecting life.

Location
:
This role is based out of our Boston, MA office and follows a hybrid schedule. We rely on in-person collaboration and ask that team members work onsite Mon­days through Thursdays
, with the flexibility to work remotely on Fridays, unless there is an approved workplace accommodation. We believe that connection fuels innovation, and our in‑office culture is designed to foster meaningful teamwork, mentorship, and shared success.

Reports to: Senior Director, Strategy & Enablement

Direct Reports: None

• Partner with Account Executives to structure pricing options, model ROI, and provide program comparisons for customer conversations
• Summarise contractual debits/credits based on existing contracts to inform deal strategy.
• Coordinate with cross‑functional stakeholders, primarily Quoting, to ensure deal structure accuracy.
• Help structure pricing options that are aligned with customer needs and revenue growth.
• Convert internal quotes into compelling, customer‑facing pricing presentations that emphasise value and ROI.
• Review final quotes to confirm alignment with customer requirements and Axon’s internal policies, proactively flag discrepancies, and partner with Legal and Finance to resolve redlines and blockers to closure.
• Identify process bottlenecks and propose targeted improvements that reduce friction and improve deal throughput, while contributing to team‑level documentation and enablement efforts.
• Document best practices, develop deal templates, and train sales teams on process updates and policy changes.
• Drive adoption of scalable tools and frameworks (e.g., pricing calculators, program comparisons, ROI models) that reduce reliance on manual processes.
• Manage simultaneous priorities while maintaining attention to detail under tight deadlines, especially during quarter‑end surges.

• 3–5 years of experience in deal desk, revenue operations, contract management, sales support, or similar function in a B2B technology company.
• Proven experience supporting complex sales cycles involving multiple stakeholders, pricing strategies, and commercial finance coordination.
• Proficient in Excel and familiarity with Salesforce.
• Demonstrated ability to independently manage priorities, meet deadlines, and flag risks early across concurrent deals.
• Solid cross‑functional communication skills and a commitment to Axon’s values of join forces, be obsessed, boldly go, and aim far.

• Competitive salary and 401k with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical, Dental, Vision plans
• Fitness Programs
• Emotional & Mental Wellness support
• Learning & Development programmes
• And yes, we have snacks in our offices

The Pay:
Axon is a total compensation company, meaning compensation is made up of base pay, and commissions. The starting base pay for this role is between USD 67,716 in the lowest geographic market and USD 108,346 in the highest geographic market. The actual base pay is dependent upon many factors, such as: level, function, training,…