Chief of Staff

Company Overview

Maven AGI is an enterprise AI platform on a mission to unleash business artificial general intelligence (AGI), starting with customer service. Founded in July 2023 by executives from Hub Spot, Google, and Stripe, Maven builds conversational AI agents capable of delivering accurate, autonomous support that delights customers  platform unifies fragmented systems, integrates knowledge and personalization sources, and enables intelligent actions—all without costly system changes.

We’re laying the foundation for a future where our technology handles complex tasks, allowing people to focus on what they do best: creative problem‑solving, relationship building, and delivering exceptional customer experiences.

Position Overview

We are hiring a Chief of Staff to the CEO to serve as a strategic partner to our CEO and leadership team as we scale an enterprise AI platform transforming customer support and operations. This role is designed for a highly analytical, execution‑oriented leader who thrives at the intersection of strategy, operations, and communication.

As Chief of Staff, you will act as a force multiplier for the CEO—driving alignment across the company, owning critical initiatives, and ensuring that Maven AGI executes with speed, clarity, and rigor. You’ll operate across product, go‑to‑market, engineering, and operations, helping turn company‑level priorities into concrete plans and measurable outcomes.

What You’ll Do

• Partner closely with the CEO to drive strategic planning, goal‑setting, and execution across the company

• Own and lead cross‑functional, high‑priority initiatives—from new product bets to operational improvements

• Act as a connective layer between teams, ensuring alignment on priorities, timelines, and outcomes

• Prepare executive briefings, internal communications, and decision memos that distill complex topics clearly

• Identify gaps, risks, and opportunities early—and proactively drive solutions

• Improve operating cadence (OKRs, metrics, exec meetings, planning processes) to help the company scale effectively

• Represent the CEO in meetings when appropriate and follow through to ensure decisions turn into action

Who You Are

• Have 5+ years of experience in a high‑growth startup, management consulting, investment banking, product operations, or a similarly fast‑paced environment

• Are a strong strategic thinker who can translate vision into execution, structure, and results

• Excel at cross‑functional collaboration and can influence outcomes without formal authority

• Thrive in ambiguity and can independently prioritize, execute, and iterate quickly

• Have exceptional written and verbal communication skills and can synthesize complex ideas with clarity

• Are highly organized, detail‑oriented, and capable of managing multiple high‑stakes work streams at once

• Are comfortable using data and metrics to drive decisions and measure impact

• Have led or supported company‑wide initiatives involving multiple senior stakeholders

• Are known for anticipating needs, spotting issues before they accelerate, and acting proactively

How You Show Up

• We are customer champions— you put users at the center of your thinking, advocate for their needs, and design solutions that make their lives measurably better.

• We are bold in action— you move with urgency and courage; you’re not afraid to challenge convention, take smart risks, and push boundaries in pursuit of meaningful outcomes.

• We are data‑driven and insight‑guided— you make thoughtful decisions grounded in evidence, combining data with intuition to guide strategy and execution.

• We are stronger together— you bring others along, value diverse perspectives, and contribute to a culture of trust and shared ownership. You believe the best ideas emerge through open dialogue and collective effort.

What We Offer

• High Impact in a cutting‑edge field:
Be at the vanguard of AI innovation.

• Compensation Package:
Competitive salary, comprehensive benefits, and meaningful equity stakes.

• Inclusive Culture: A diverse and welcoming work environment where everyone’s voice is heard.

Maven

AGI is an equal opportunity employer that values diversity and is committed to fostering an environment where everyone feels included.

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