Assistant Director of Membership

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Full Time Boston, MA, US

Salary Range: $ To $ Annually

The 'Quin House is a multi-award-winning modern private social club in Back Bay that brings together a diverse mix of interesting and interested members across ages, industries, and backgrounds to forge meaningful connections, expand lives, and create a community of impact.

A reimagined hospitality venture rooted in inclusivity, the club delivers exceptional programming, elevated food and beverage, refined design, best-in-class service, and philanthropic engagement.

As we enter our next stage of growth- including the relaunch of The Quin Guest House- business development is central to expanding our reach, diversifying our membership base, and strengthening long-term commercial sustainability.

The Assistant Director of Membership is responsible for driving membership growth by developing and executing strategic recruitment initiatives. This role focuses on expanding the membership base through targeted recruitment strategies and optimizing engagement with both prospects and current members throughout the pipeline. A key objective is to create a vibrant, inclusive, and engaged community that enhances the overall membership experience and fosters long-term satisfaction and retention.

The Assistant Director will utilize both traditional and innovative techniques to build a strong prospect pipeline, ensuring that new members align with the club’s mission and values. Additionally, the Assistant Director will serve as a role model, elevating membership processes and enhancing the member experience by ensuring best practices are followed at all touchpoints. The ultimate goal is to grow and sustain a diverse, dynamic membership base that contributes to the club’s success, positioning it as a thriving community hub.

Membership Recruitment & Community Development:

• Develop and execute membership recruitment strategies to increase the organization’s membership base.
• Lead community development initiatives that foster member engagement and build a strong, active community.
• Collaborate with marketing and communications teams to promote membership benefits, create compelling recruitment materials and campaigns, and attract new members.
• Actively prospect new members in the Greater Boston Area and beyond, focusing on both resident and non-resident categories.
• Evaluate and approve nominations, optimize the nomination process, and manage the pipeline with regular reporting on engagement and conversion rates.
• Host and attend recruitment events both in-house and externally to recruit new members, and participate in prospective member interviews to ensure a high standard of club membership.
• Manage the Supernominator Program, recruitment cold calls, waitlist management, and the membership onboarding process to ensure a positive experience for new members.
• Flag prospective members for application review, interview priority, and cohort assignments.
• Manage cohort assignments and organize new member welcome receptions and member mixers.

Data Analytics & Insights:

• Develop strong knowledge of the North Star & Peoplevine databases, utilizing them for key reporting metrics and insights.
• Analyze membership trends and feedback to refine recruitment efforts.
• Prepare recruitment reports on a weekly, monthly, and quarterly basis, focusing on pipeline engagement and overall recruitment processes.
• Attend and work at membership events, including member mixers, recruitment events, and new member welcome receptions.
• Serve as an ambassador for The Quin at events,…