ECommerce Manager, Mexico; Temporary

Bricks, clicks, and commercial growth — that's the focus of this exciting role. As we reimagine  from a brand-led platform into a proactive, sales-driven retail destination, we're looking for a data-savvy eCommerce professional to help lead the way. If you're passionate about turning shopper insights into measurable on-site performance, this is the role for you!
This is a temporary position through approximately the end of July 2027, based on business needs.

• Maximize the commercial performance of  within the Mexico market, by using data to spot trends and opportunities to optimize the site through existing business tools
• Work with Regional Merchandising teams to optimize the product portfolio and stock positions in order to drive weekly sales results and optimize item order limits
• Explore global vs local trends to make recommendations on how to leverage localized content and experiences
• Optimize internal site search on a global, language and country level, ensuring shoppers are finding the right products for them regardless of language and location
• Develop deep expertise on our eCommerce tools, supporting documentation efforts to improve overall ECommerce team capabilities
• Working with Product Management and our technical IT team, define requirements for business tool to support on-site optimization and define requirements for relevant local shopper requirements (e.g. payment options)
• Support the development of the personalization strategy to balance global segment personalization and local commercial opportunities
• Input into the sales forecast, supporting the delivery of the targets through a clearly defined on-site action plan by region and by country
• Coordinate with Marketing teams to assess effectiveness of promotions and plan for future promotions and optimize markdown
• Work with Fraud team to optimize cancellation rates and chargebacks
• Coordinate with Distribution and Consumer Services teams to track and improve Shopper NPS and eCommerce profitability
• Drive projects with Distribution to improve shopper experience and improve profitability
• Work with Consumer Services team to understand shopper feedback and take actions to drive commercial traction
• Play your part in our team succeeding

• Proven experience working in eCommerce with strong experience working with on-site optimization tools including analytics, testing, content management and internal search
• Well-versed in merchandising and sales with consumer products
• Native level fluency in English & Spanish written and spoken
• Strong track record of delivering eCommerce sales uplift
• Passion for developing a deep understanding of shopper needs throughout the online journey and how this differs by language and country
• Ability to define requirements to drive technical changes via the backlog management process
• Excellent written and verbal communication skills, with experience presenting to and engaging stakeholders at all levels
• An enthusiastic, positive approach and determination to overcome obstacles; results orientation with a focus on quality, efficiency and operational excellence
• Open, collaborative communication style, with experience working across cultures and time zones to build connected, sustainable relationships regardless of organizational structure
• Valid passport and ability to travel internationally up to 20%

• Knowledge of software options in the market and resulting benefits
• Experience in multiple regions or global markets a plus
• High level technical knowledge of eCommerce platforms
• BA or equivalent in Marketing, Business Development or related field preferred

Our workplace enables our LEGO® colleagues to be and do their best roducing a flexible way of working through a hybrid working model isa great exampleof how we live up to our ambition. This 3dayin the office hybrid working model will exemplify our People Promise by embracing the different life situations of our colleagues. The internal job title will be: eCommerce Trading Manager, Mexico (Temporary).

No relocation assistance is offered for this position.

The salary for this position has a range of $ - $ based on anticipated responsibilities, market benchmarks, and organizational constraints. The LEGO Group carefully considers a wide range of compensation factors, including but not limited to prior experience, skills, expertise, location, internal equity, and other considerations permitted by law. The comprehensive…