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Strategic Customer Success Manager

Job in Boston, Suffolk County, Massachusetts, 02298, USA
Listing for: BitSight
Full Time position
Listed on 2026-10-06
Job specializations:
  • Business
    Customer Success Management, Client Relationship Management
Salary/Wage Range or Industry Benchmark: 64000 - 80000 USD Yearly USD 64000.00 80000.00 YEAR
Job Description & How to Apply Below
Position: Strategic Customer Success Manager - Growth and Renewals

Bitsight is a cybersecurity risk management leader based in Boston, seeking a Customer Success Manager to own the full account lifecycle from post-sale through renewal and expansion. You will act as a trusted advisor to maximize value for 50 Tier 3-4 engagements per quarter or 200+ accounts, driving adoption, health, and revenue growth.

In this role, you will develop strategic plans, lead onboarding and maturity phases, and collaborate with sales to explore expansion opportunities, while

We are looking to fill the Strategic Customer Success Manager - Growth and Renewals position at Bit Sight in Boston, MA, United States.

All applications are reviewed carefully by our team.

The position is based in Boston, MA, United States.

This opportunity is part of our work in Management & Operations, IT & Technology.

The advertised compensation is 64.000 - 80.000.

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