Senior AI‑Driven Enterprise CSM
Listed on 2026-10-06
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Business
Customer Success Management
Robin in Boston is reimagining workplace operations as a strategic function, powered by AI. The Senior Customer Success Manager will own the full customer lifecycle end-to-end for our larger, more complex customers, from onboarding to renewal and expansion.
You’ll lead executive reviews, build multi-stakeholder plans, mentor teammates, and translate product roadmaps into customer value while leveraging AI tools to accelerate insights and outcomes.
The Senior AI‑Driven Enterprise CSM role at Robin is now open for applications in Boston, MA, United States.
Step into the Senior AI‑Driven Enterprise CSM role at Robin in Boston, MA, United States and grow with us.
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If your experience matches this role, we encourage you to apply.
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The position is based in Boston, MA, United States.
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