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Operational Improvement Principal
Job in
Boston, Suffolk County, Massachusetts, 02298, USA
Listed on 2026-10-12
Listing for:
Slalom
Full Time
position Listed on 2026-10-12
Job specializations:
-
Business
Change Management, Business Systems & Technology Analysis, AI Business & Operations, Business Analyst
Job Description & How to Apply Below
- Partner with business and technology leaders to assess current-state processes, identify inefficiencies, and design practical, scalable solutions
- Lead process improvement efforts using methodologies like Six Sigma, process mining, and root cause analysis to drive measurable outcomes
- Facilitate workshops and stakeholder sessions to align on requirements, prioritize opportunities, and build consensus on transformation initiatives
- Develop data-driven business cases that quantify the value of automation, AI, and process improvements
- Design and implement low-code and automation solutions (e.g., Microsoft Power Platform, UiPath) to improve operational efficiency
- Advise clients on when and how to apply automation, AI-assisted workflows, or autonomous/agentic AI solutions for maximum impact
- Ensure solutions are scalable, secure, and aligned to governance and operating model standards
- Drive adoption through strong stakeholder engagement, clear communication, and effective change management
- Define and monitor performance metrics (KPIs) to track value realization and identify ongoing improvement opportunities
- Contribute to innovation by sharing best practices, developing reusable assets, and staying current on emerging automation and AI trends
- Partner with business and technology leaders to assess current-state processes, identify inefficiencies, and design practical, scalable solutions
- Lead process improvement efforts using methodologies like Six Sigma, process mining, and root cause analysis to drive measurable outcomes
- Facilitate workshops and stakeholder sessions to align on requirements, prioritize opportunities, and build consensus on transformation initiatives
- Develop data-driven business cases that quantify the value of automation, AI, and process improvements
- Design and implement low-code and automation solutions (e.g., Microsoft Power Platform, UiPath) to improve operational efficiency
- Advise clients on when and how to apply automation, AI-assisted workflows, or autonomous/agentic AI solutions for maximum impact
- Ensure solutions are scalable, secure, and aligned to governance and operating model standards
- Drive adoption through strong stakeholder engagement, clear communication, and effective change management
- Define and monitor performance metrics (KPIs) to track value realization and identify ongoing improvement opportunities
- Contribute to innovation by sharing best practices, developing reusable assets, and staying current on emerging automation and AI trends
- 6–10 years of experience in process improvement, business analysis, or automation consulting
- Proven ability to work across business and technical teams in complex, matrixed environments
- Strong consulting and stakeholder management skills, with the ability to influence at all levels
- Hands-on experience with low-code and automation tools such as Microsoft Power Platform and/or Ui Path
- Experience applying process improvement methodologies (e.g., Six Sigma, DMAIC, value stream mapping) to deliver tangible results
- Ability to translate complex business challenges into structured, practical solutions across people, process, and technology
- Comfort working with data to generate insights, build business cases, and support decision-making
- Experience evaluating and applying different automation approaches (RPA, APIs, low-code, AI/agentic automation)
- Understanding of emerging AI trends and how they are transforming business operations and process improvement
- Strong communication and presentation skills, including experience working with executive stakeholders
- Collaborative mindset with the ability to influence without authority and drive alignment across diverse teams
- Bachelor’s degree required; advanced degree or process improvement…
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